Digital confidence in public services whitepaper
Get early access to our 2026 whitepaper
Sign up to receive early access to Granicus’ 2026 digital confidence whitepaper, based on original research with 500 public sector workers and 1,000 UK citizens.
This year’s findings reveal a public sector making progress with today’s digital services — but with growing uncertainty about readiness for the future.
What’s inside the report?
The 2026 whitepaper explores:
- How confident public sector workers feel about digital services today.
- Why confidence about future readiness is declining.
- The growing gap between AI adoption and public trust.
- Why skills, leadership, and inclusion matter more than technology alone.
Covering local government, central government, housing, and the NHS.
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