SURVEY

Mind the gap: A survey on digital readiness in the public sector

Over the past few years, significant strides have been made in enhancing digital services, improving the citizen experience across the UK and Ireland. However, there is still a gap between current services and the modern digital experiences people will expect in the future.

Our latest white paper revealed that 54% of council employees lack the basic digital skills needed to perform their roles effectively. This underscores a critical challenge in equipping public sector teams to meet evolving demands.

By participating in this survey, you can help shape the future of public services in your community. Your insights will help us identify specific gaps, challenges, and opportunities to improve service delivery, ensuring that public services continue to serve citizens effectively and equitably.

Take the survey
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SHAPE THE FUTURE

The value of your contribution

As part of our commitment to building a strong community with a shared purpose, Granicus will analyse and share our findings to guide decision-makers and practitioners in creating impactful, digitally enabled solutions for the public good. Pre-register for exclusive access to the results of the survey and the first look at the comprehensive final report.

Your participation is crucial in closing the digital readiness gap. Together, we can build a future where public services are more accessible, efficient, and effective.

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YOUR VOICE MATTERS

Help us create a better future for public services today

Take the survey now