govService Realtime Reporting: Turning Data into Insights

Download: Slide Deck

Speakers:
Graham Wills, Service Centre Director at Plymouth Council
Ian Mason, Senior Product Manager at Granicus

Granicus’s govService empowers government to create online forms, processes, and workflows that help staff improve operations and serve residents better. But, to truly enhance customer service and engage communities, government must understand the data collected.

Watch the replay to hear how long-time Granicus customer, Plymouth Council, uses govService Realtime Reporting to gain insights from over 400 forms and processes that serve their community.

Key takeaways:

• Hear how Plymouth Council moved to realtime reporting and improved digital services in their community
• Get a demo of how Plymouth Council is using realtime reporting today
• Understand how you can leverage govService and realtime reporting to gain insights