ON-DEMAND WEBINAR
From customer portals to customer experiences at Sandwell Council
Join Senior Lead Officer of Digital Transformation, Andrew Langford from Sandwell Metropolitan Borough Council to learn how their council has established a platform and transformed the customer experience using Granicus’ digital forms and services solution, govService.
Discover, firsthand, how they council managed to achieve a 78% channel shift to self-service and process over 2.3 million customer transactions digitally in 2022. Sandwell is also providing all their account holders an option to sign up to receive email communications with govDelivery.
