Navigating the maze: Transforming adult social care through digital innovation

We know how challenging it can be to deliver adult social care in today’s environment – rising demand, limited resources, and outdated systems can make it harder to provide the timely, compassionate support that residents need.

This on-demand session is designed to offer practical ideas and real-world examples of how digital tools – like self-service portals, digital triage, and strategic communications—can help:

• Ease pressure on staff by reducing repeat enquiries
• Guide residents clearly and confidently through their care journey
• Make services more inclusive and accessible to everyone

We’ve seen these approaches work in other councils, and we’d love to explore how they might support your team too.