Modernising customer services at Derbyshire County Council
Derbyshire County Council is committed to improving the way they interact with their residents and aims to ensure they have a great experience every time they contact the council and are kept well informed when they receive council services. Find out how they managed to transform their customer services with Granicus’ govService platform, which not only improved the service but also made their back-office functions more efficient. Although the first phase of implementation is complete, the council is planning to continue the digital transformation in the coming years.
Join us on-demand to discover what it takes to successfully implement our smart online forms, workflows, and easy request fulfilment solution at a local authority, and learn what Derbyshire County Council’s plans are for the next phase of their modernisation.
Register to watch this on-demand webinar to learn:
- The types of efficiencies modernising services can bring
- How to add valuable time back into your staff’s day
- How to get the most out of Granicus’ team of consultants for the highest return on your investment
- How to successfully facilitate a digital transformation at your council
- How to generate better civic and staff engagement with modern services
