TRANSFORM THE GOVERNMENT EXPERIENCE

Build meaningful connections with every digital interaction

INSPIRING OUTCOMES

Every touchpoint has an impact

618%
Increase in subscribers

Grow and reach your audience where they are

Maximise campaign reach, utilise the Granicus Subscriber Network, and increase visibility and engagement within your community by proactive communication across a range of platforms to ensure you meet your audience where they are.

Find out how the Met Office used Engagement Cloud to increase downloads of their app and exceed engagement targets by 120% in one month.

Woman wearing a striped shirt and holding a phone while leaning against a red barn.
78%
Channel shift to self-service

Digital services that deliver for the people

See fewer walk-ins, reduce costs, generate revenue, and ensure a better experience for all with digital services like permitting and licensing, public records requests, service requests, engagement hubs, and online forms.

Learn how Sandwell Metropolitan Borough Council used Service Cloud to increase self-service experience.

 
275%
Increase in service adoption

Understand what your community really wants

Provide more relevant government services by engaging and communicating with your community using targeted outreach strategies, two-way feedback channels, and data to create a clear view of who you serve and what they want from their government.

See how Leamington, ON, used Engagement Cloud to understand their community and increase public transportation ridership.

Data Driven Insights
GOVERNMENT EXPERIENCE CLOUD

Start transforming how people experience government

Our government experience solutions bring together technology, services, and data insights to drive better outcomes and impact.

Image of a man looking at his phone and smiling, depicting connected technology
Connected technology

Technology designed to help government create seamless, human-centered customer experiences.

Experience Services
Experience services

Trusted experience advisors empower governments to design, support, and deliver measurable outcomes.

Data-driven insights
Data-driven insights

Better understand your community using insight from our collective 30B+ annual interactions.

GRANICUS IN ACTION

Engaging the whole community

The London Borough of Barking and Dagenham in East London is a community of about 220,000 people and growing. As the population grows, so does the need for innovative engagement and civic participation. To meet residents where they are and provide opportunities to work together, Barking and Dagenham implemented Granicus’ all-in-one digital engagement platform.

“EngagementHQ helps us have a dialogue with the community, work with our residents, and show that local councils can make a difference.”
Wayne Trevor, Citizens Alliance Network Project Manager
Success story
A group of colleagues in the office efficiently working and collaborating
Met Office logo
YNYS IOA County Council logo
Mid Devon District Council logo
SCW logo
Hull City Council logo
CATALYST logo
Dudley Metropolitan Borough Council logo
Gov UK Driver logo
Gov UK logo
Health & Safety executive logo
Sandwell Metropolitan Borough Council
Transport for London logo
RESOURCES

Discover, learn, share

BEGIN THE JOURNEY OF DIGITAL TRANSFORMATION

Ready to deliver exceptional outcomes?

Book a demo