Easier lives: Next generation public services that are accessible to all

Join us as we delve into the essential components for creating next generation public services.

Inspired by the latest “Blueprint for Modern Digital Government“, this session will cover how your organisation can make peoples lives easier by delivering:

• Targeted Communications: Engage in proactive, targeted communication with users, providing timely updates and support throughout their interaction with public services.
• Accessible Services: Ensure all public services are intuitive and easy to use, providing clear information and processes to everyone.
• Data driven experiences: Use data to personalise experiences and ensure people are respected, reminded and remembered.
• Encourage feedback and interaction: Use multi-channel feedback and chat to facilitate two-way engagement and provide instant support to users.
• Digital Inclusion: Promote digital inclusion initiatives to ensure that all citizens have the skills and access needed to benefit from digital services.

This webinar will provide practical insights and strategies for senior leaders on how to build next generation public services, make people’s lives easier, and support growth in all areas of communities.

Don’t miss this opportunity to learn how to build a modern, digital government that truly serves its people. Can’t make it? Don’t worry! Register to receive the on-demand recording following the webinar.