HOUSING

Keep residents informed and let their voices be heard

Family outside home
OVERVIEW

Improve trust and demonstrate transparency

Create customer experience strategies based around a suite of tools that integrate seamlessly with other platforms, including social media.

Communicate with hard-to-reach groups in a timely and sensitive manner, building relationships based on trust.

Make better decisions through data, using tools engineered with equality and access in mind.

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Couple responding to community consultation online
WHY GRANICUS

Create more inclusive online engagements

Granicus helps housing associations and local councils plan, manage, and measure effective tenant communications. Using our cloud-based tools, housing associations and local councils can engage proactively with residents and communities to collect feedback and engage on a range of issues.

See it in action
OUTCOMES

Improving processes and relationships

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ACCOUNTABILITY AND TRANSPARENCY

Digital tools help housing associations better meet their legal obligation to communicate transparently with tenants and other stakeholders, following the Social Housing Regulation Bill in the UK.

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INCREASED TRUST

Deploy long-term campaigns and emergency comms quickly and easily, with consistent tone and calls to action fostering trust and openness.

RESOURCES

Insights for modernising housing association outreach

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Ready to learn more?

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