HEALTHCARE

Solutions to broaden vital conversations

Nurse talking with elderly patient
OVERVIEW

Building experiences for increased health and wellbeing

Encourage the behavioural change toward self-service and virtual health care required by the NHS long-term plan.

Involve communities of patients in the planning and execution of their care pathways by enabling patient engagement across multiple platforms.

Integrate our cloud-based Granicus tools simply with other crucial NHS software and systems for an interoperable approach to NHS communication and engagement.

Healthcare worker talking to young patient in office
"With the help of the Granicus Experience Group, we have been able to analyse the ways in which we can cater to the needs of all subscribers, old and new. This means we can refine our communications to ensure that we can deliver the right health and wellbeing information and support to those who need it most.”
James Sharp
Senior Communications Officer, NHS Mid and South Essex
Local Government
Man working on laptop
WHY GRANICUS

Digital services trusted by more than 400 UK public sector organisations

A permanent state of transformation requires consistent communication and engagement. Our customers are taking a more data-driven approach to communications and moving toward digital maturity, matching the expectations of today’s stakeholders.

WHO WE HELP

Making decisions for the people, with the people

Patient Experience Managers
Communications Managers
IT Directors
Digital Transformation Officers
Engagement Specialists

The 42 Integrated Care Systems (ICS) established by the NHS in 2022 have underlined the need for health care to be re-designed around stakeholders. The NHS’ legal duty to involve and engage citizens, patients, and other stakeholders in its decision-making means that an equitable, diverse approach must be taken. The NHS needs to create conversations with many voices.

450+
public sector organisations
80%
fewer mediated transactions
17M+
UK subscriber network
OUTCOMES

Two-way communication and engagement

woman signs up to healthcare communication

CUSTOMISABLE AND TARGETED COMMUNICATIONS

Focus on hard-to-reach patient groups and gather and analyse opinions and feedback to underpin better service decisions. Internally, improve staff morale, communicate important regulatory changes and new initiatives, and speak with authority using one tool to reach every part of your organisation.

Automate campaigns for simple follow-up

GREATER TRANSPARENCY

Analyse the impact of communicating strategic changes—such as at-home monitoring responses or virtual clinics on internal teams and efficiencies—to measure changes in outcomes and enable more informed budgeting.

Man registers for subscriber network

COLLABORATION ACROSS THE PUBLIC SECTOR

The Granicus subscriber network connects public sector organisations to more than 17 million subscribers with similar interests, enabling you to grow your audience quickly

RESOURCES

Insights for forming health care conversations

Education administrator working on laptop

Grow your digital presence with your communities

Book a demo