Introducing GXA for housing: The AI agent that transforms tenant support

Government Experience Agent (GXA) is an AI‑powered digital agent tuned specifically for public sector organisations, designed to provide precise, consistent, contextually relevant responses around the clock. Unlike commercial chatbots, GXA uses only approved organisational data, ensuring tenants receive trustworthy, jurisdictionally aligned answers without confusion or misinformation. GXA significantly enhances the tenant experience with voice capabilities and support for more than 175 languages.

For housing associations, this means fewer repeat calls, shorter queues, and less time spent answering the same questions — leaving frontline teams free to focus on more complex, higher‑value cases and leading to higher satisfaction levels amongst tenants.

Transform the way tenants access information — and give your teams the breathing room they deserve. Reserve your seat now.