Communicate with confidence in any crisis

A crisis — whether due to the ongoing cost-of-living or a sudden storm — can take many forms. For public sector organisations, clear, coordinated, and compassionate communication is critical in maintaining trust, supporting communities, and driving effective responses during an emergency.

Our UK Crisis Communications Workbook is designed to help you plan, execute, and evaluate communications across a range of crisis scenarios. From delivering urgent updates during natural disasters to guiding the public through the complexities of living costs, this workbook offers practical tools and adaptable strategies to support the unique challenges faced by your community.

Inside the workbook you’ll find:

• Strategic communications frameworks: Develop robust plans to address any crisis, ensuring clarity and consistency in your messaging.
• Customisable templates: Access ready-made templates for stakeholder updates, emergency alerts, and ongoing information campaigns.
• Best practice guidance: Engage effectively with different audiences — including vulnerable or hard-to-reach groups — in times of uncertainty.
• Evaluation tools: Measure the impact of your communications, gather feedback, and refine your approach for future incidents.

Empower your team to deliver communications that truly make a difference in the moments that matter most … regardless of the crisis at hand. Download our free workbook now and be prepared to lead with confidence, compassion, and clarity.