Webinar Series
One resident, one view: Using technology for joined-up services
Fragmented systems lead to duplicated efforts and frustrated citizens. This session will explore how public sector organisations can harness technology to create a single, unified view of various segments and like groups — enhancing service delivery, reducing inefficiencies, and improving the overall customer experience.
Key takeaways:
- Understanding of the benefits of connected technology.
- Drive targeted communications through better understanding of residents.
- Reduce call volumes using proactive communications through evidence-based approaches.
Be sure to check out the entirety of the webinar series.
Duration: 45 min
Cost: Free
Speakers: Jason Eakins, Business Development Manager at Granicus, and David Sercombe, Head of Applications Development and Service, Strata Service and Solutions, on behalf of Exeter, East Devon, and Teinbridge Councils
Watch the replay on-demand
Thank you for your submission!
