ADULT SOCIAL CARE

Embracing digital transformation to focus on people

We help adult social care teams reduce administrative burdens and streamline service delivery. By automating routine enquiries and enabling self-service access to information, staff can focus on complex, high-priority cases — improving outcomes for citizens while easing pressure on stretched teams.

Book a demo
A woman wearing a name badge talks with an eldery man on a couch.
OVERVIEW

Deliver inclusive, data-driven experiences

Reach every adult in your community — including older adults, carers, and those with accessibility needs — through personalised, multi-channel strategic communications. Build trust and equity by ensuring everyone understands the support available and how to access it, no matter their digital confidence or background.

Use data insights to tailor communications and digital journeys to each individual’s needs — whether they’re seeking financial support, care services, or community resources. This approach fosters transparency, reduces repeat contact, and empowers citizens to take control of their care journey.

Our solutions are designed specifically for public sector teams, including adult social care. With minimal customisation and full support from our in-house experts — from service designers to digital engagement strategists — you’ll see faster results, smoother adoption, and a better return on investment.

A group of people standing side by side with their arms around each other's shoulders.
We can now offer a central platform for all community engagement, ensuring there is a consistent approach toward our engagement activities, regardless of service.
Ricki Lyon
Engagement and Consultation Officer, Aberdeenshire Council
 
 Animated video displayed on an iPad.
Why Granicus

Driving change in adult social care settings

Our integrated technologies empower council teams to streamline complex care journeys, ease administrative burdens, and provide residents and carers with timely, compassionate support through intuitive digital channels.

WHO WE HELP
Adult Social Care Teams
Digital Transformation Leads
IT Directors
Communication Leads
Community Engagement Leads

We help councils modernise adult social care by digitising key interactions — from accessing care assessments and financial support to navigating local services and community resources. Our solutions empower staff to focus on people, not paperwork, while ensuring citizens and carers receive timely, compassionate, and accessible support.

OUTCOMES

Smarter care starts here

woman signs up to healthcare communication

PERSONALISED ENGAGEMENT AND INCLUSIVE COMMUNICATION

Granicus helps adult social care teams reach communities, citizens and carers with timely, accessible messages — including those who are digitally excluded or hard to reach.

Automate campaigns for simple follow-up

SMARTER SERVICES, GREATER TRANSPARENCY

Automate enquiries, ease pressure on staff, and enable self-service with real-time insights. Granicus helps councils track impact, measure outcomes, and make data-driven decisions to improve care and resource planning.

Man registers for subscriber network

CONNECTED COMMUNITIES AND COLLABORATIVE CARE

Granicus links adult social care teams with public sector partners and 17M+ subscribers to share best practices, promote local initiatives, and expand access to support. By unifying data, councils can deliver more joined-up, person-centred care.

RESOURCES

Insights for improving outcomes

Transform adult social care in your community

Book a demo