We are excited to showcase a new brand at Granicus that reflects our new combined company with our partners at GovDelivery. As one Granicus, we look forward to continue providing industry-leading solutions to help your organisation turn its missions into quantifiable realities.
Watch this video that tells our story >
To help answer any questions you have about this transition, here is an FAQ:
While there will be some cosmetic changes to the products you use every day in terms of updated colours and logos, products will continue to function in the same way. Our teams will continue to improve products including feature enhancements regularly, as they do today. Over time, enhanced compatibility between legacy products will be part of the normal product improvement and release schedule.
There are no immediate plans to change client success consultant alignment. As always, territories can and do change to ensure you are getting the hands-on attention required to ensure that the tools are meeting your needs, helping you drive outcomes and improve the citizen experience. Any future changes will be communicated directly to those impacted.
On 24 February, all govdelivery.com email addresses will change to granicus.com addresses. But don’t worry, if you forget, emails to govdelivery.com addresses will be appropriately forwarded for the foreseeable future.
For questions or technical support, please contact our customer support team at info@granicus.com. You may also access support numbers and resources on our support page at granicus.com.
While as a larger company we will operate entirely as Granicus, we know the GovDelivery name and brand is important to you and to maintaining clarity for all users. Therefore, the Communications Cloud will retain the GovDelivery name. It will continue to be easy to find information on the Communications Cloud and other communications products, as part of the GovDelivery Communications Suite. You can still access your organisation’s Communications Cloud account from admin.govdelivery.com or via the “Login” page at granicus.com.
Yes! Granicus continues to maintain the rigorous FedRAMP security standards for GovDelivery Communications Cloud products and features. We continue to be committed to the highest security standards across all product suites.
Granicus now offers three suites of products, the GovDelivery Communications Suite, Meeting and Agenda Suite, and Digital Services Suite. All of these products are currently deployed and your organisation may be using any number of solutions.
We would love to speak to you! Please email us at info@granicus.com to set up a meeting.
It is an honour to provide technology for you, the people who are changing our world. For additional questions or information, please contact us. We can be reached at info@granicus.com or on Twitter @GranicusUK and @GranicusCo.
