HOUSING
Keep residents informed and let their voices be heard
Create customer experience strategies based around a suite of tools that integrate seamlessly with other platforms, including social media.
Communicate with hard-to-reach groups in a timely and sensitive manner, building relationships based on trust.
Make better decisions through data, using tools engineered with equality and access in mind.
Granicus helps housing associations and local councils plan, manage, and measure effective tenant communications. Using our cloud-based tools, housing associations and local councils can engage proactively with residents and communities to collect feedback and engage on a range of issues.
Housing Associations are under ever increased scrutiny to build trust and transparency with their tenants and residents. Keep your tenants informed, let their voices be heard, and encourage them to participate in decisions about their living environments to achieve improved engagement and ensure compliance with the new Social Housing Act 2023. Our housing association customers are leading the way on citizen engagement, providing consultation and conversation opportunities for people to influence the development of their local environments.
ACCOUNTABILITY AND TRANSPARENCY
Digital tools help housing associations better meet their legal obligation to communicate transparently with tenants and other stakeholders, following the Social Housing Regulation Bill in the UK.
INCREASED TRUST
Deploy long-term campaigns and emergency comms quickly and easily, with consistent tone and calls to action fostering trust and openness.
