Webinars
Improving customer experiences in North Yorkshire Council with Government Digital Service (GDS) Design Principles
Additional Resources:
Speakers: Caryl James, North Yorkshire Council & James Tilburn, North Yorkshire Council
Join us for a webinar with North Yorkshire Council as they share details about their successful implementation of Granicus’ digital forms and services solution, which was used to serve residents better. Find out how they went live with over 70 forms in only eight to nine weeks and the positive results they are already enjoying. Hear from the team — firsthand —and ask any questions you may have at the end of the webinar.
Key takeaways:
- Learn how to apply GDS principles to forms to create seamless experiences for citizens
- Get insight into the Granicus implementation process
- Find out which integrations North Yorkshire Council included in their forms