Unlocking the future of public services: Driving digital transformation across government
As citizen expectations evolve and digital technologies advance, public sector organisations face mounting pressure to modernise services, improve accessibility, and foster trust. This on-demand webinar explores the findings from the latest Granicus report, revealing the systemic challenges and opportunities facing local and central government in their digital transformation journeys.
Watch as we uncover how strategic vision, cross-departmental collaboration, AI adoption, and workforce upskilling can bridge the gap between current capabilities and future demands. Whether you’re navigating legacy systems or leading innovation, this session will equip you with actionable insights to accelerate transformation and deliver better outcomes for citizens.
Key takeaways:
- Strategic Alignment Is Essential: Discover why a clear digital vision—aligned with organisational goals—is critical to overcoming fragmentation and delivering citizen-centric services.
- Collaboration and Data Sharing Drive Impact: Learn how breaking down silos and fostering cross-departmental collaboration can unlock the full potential of data and AI to improve service delivery.
- Upskilling the Workforce Fuels Sustainable Change: Understand the importance of digital literacy and leadership in empowering teams to adopt new technologies and meet the rising expectations of citizens.
