Overview
SmartGov is a configurable, cloud-based licensing and permitting solution for local and state jurisdictions that promotes revenue growth, citizen confidence and cost savings in one easy-to-use platform. Customize plan reviews and permit routing flows and forms that enhance operational efficiency, reduce labor costs and better engage with your community.
Outcomes
Create the experience for your community that drives growth and eliminates the strain associated with permitting and business licensing. Increase satisfaction and transparency by allowing citizens to submit applications, track permit status and review real-time inspection results on any device. From approval workflows to inspection and code enforcement routes, reduce the strain on your staff with the cloud-based permitting software that does it all.
SAVE TIME AND MONEY
Dramatically reduce time, costs and errors associated with permit processing, business licensing, code enforcement and inspections by tracking and managing all processes and tasks in a unified, user-friendly system.
INCREASE CITIZEN CONFIDENCE AND SATISFACTION
Build a stronger connection with your community while saving time and money by allowing citizens to submit applications and check real-time status updates online 24/7.
IMPROVE SAFETY
Make applications and requests easy for users to submit and reduce response times to ensure citizens follow through with proper permitting procedures and work is done safely.
DRIVE DEVELOPMENT, GROWTH AND REVENUE
Organize and manage resources for planning applications in a single platform with up-to-date zoning and property data and reports. Drive development and justify funding with built-in organization tools that will make your next planning application easy and successful.
IMPROVE DECISION-MAKING
Maximize detailed visibility and transparency with a full suite of pre-built and customizable reports and visuals.
ACCESS INFORMATION FROM ANYWHERE
Conduct on-site inspections and code enforcement with a system that can be used on virtually any mobile device.
Functionality
A comprehensive, cloud-based software solution designed to enhance the efficiency and transparency of local and state government operations. SmartGov automates permitting, licensing, code enforcement, and inspections, reducing time and costs while increasing citizen satisfaction. With customizable reports, GIS mapping integration, and an intuitive citizen portal, SmartGov streamlines the entire process from application to approval, empowering governments to manage resources effectively and engage with the community more transparently.
Streamline permit processing and inspections with automated permit flow and approval processes. Customize unlimited permit types, forms and requirements to meet your organizational needs and streamline citizen engagement for faster processing.
Allow citizens to submit applications, track permit status and review real-time inspection results 24/7 on any device for increased satisfaction and transparency.
Visualize geographic information system (GIS) layers alongside permits, projects, inspections and code enforcement cases with ArcGIS integration. Identify and assign tasks based on geographic parameters and quickly identify areas of interest regarding new development or code violations.
Manage permit lifecycle, licenses and enforcement cases, then create reports in real time or on interval schedules. Maintain detailed visibility with custom reports and visuals that help drive efficiency and justify funding.
With SmartGov’s cloud-based design, your staff can stay connected to the tasks and data that matter to them wherever they are. When everyone has the information they need, you can drive efficiency and do your best work.
Success stories
Learn how SmartGov is helping governments transform the permitting & operations experience for both residents and staff.
How Delano, CA optimized its permitting process
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Franklin County, OH reimagines permitting and the citizen experience
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Longwood streamlines building permitting & services department with SmartGov
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Resources
Access industry-leading resources, including helpful tools and training.
How to simplify permitting and licensing from one platform
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Streamline operations for permitting and licensing with custom digital solutions
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Related products
Empowering efficiency, transparency, and citizen engagement with every interaction. Save time and resources by providing hassle-free, online service delivery using digital forms and automated permit workflows.
