{"id":37560,"date":"2023-04-27T22:27:54","date_gmt":"2023-04-28T02:27:54","guid":{"rendered":"https:\/\/granicus.com\/product\/engagementhq\/"},"modified":"2026-04-17T13:32:48","modified_gmt":"2026-04-17T17:32:48","slug":"engagementhq","status":"publish","type":"product_posts","link":"https:\/\/granicus.com\/uk\/product\/engagementhq\/","title":{"rendered":"EngagementHQ"},"author":6,"featured_media":37562,"parent":0,"menu_order":2,"template":"","product_solution_area":[152],"class_list":["post-37560","product_posts","type-product_posts","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>EngagementHQ | Granicus<\/title>\n<meta name=\"description\" content=\"Digital community engagement software. 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EngagementHQ helps you gather varied community input across native and external channels.<\/p>\n"},{"acf_fc_layout":"accordion","accordion_group":{"show_accordion":true,"accordion_type":"accordion","start_closed":true,"add_schema_markup":false,"":null,"accordion_subhead":"","accordion_headline":"","accordion_repeater":[{"title":"Omnichannel tools","description":"<p>Give teams the ability to engage across the entire <a href=\"https:\/\/www.iap2.org\/mpage\/Home\" target=\"_blank\" rel=\"noopener\">IAP2 public participation spectrum<\/a> and start conversations in varied environments. Customise participant registration and keep conversations connected no matter where they take place (web, mobile, email, or social).<\/p>\n<p>Build experiences that encourage a broad context. Empower residents in decision-making through a variety of engagement experiences that allow communities to propose ideas, vote, ask questions, put feedback on a map, submit surveys, allocate budget and comment on priorities to help build consensus and make spending tradeoffs more transparent. Integrate existing Granicus products such as <a href=\"https:\/\/granicus.com\/uk\/product\/digital-communications-govdelivery\/\">govDelivery<\/a>, as well as third-party tools, to expand options. Capture structured input at scale while keeping participation simple and accessible.<\/p>\n"},{"title":"Human-eye and AI moderation ","description":"<p>Efficient moderation is more than picking up on profanities; it\u2019s about creating a safe space for conversation. With a mix of human-eye and AI moderation, conversations receive contextual vetting. That means teams can establish a genuine connection with users while enforcing community guidelines. Available 24\/7 in Spanish, English, Welsh, and French languages for all public discussions.<\/p>\n"},{"title":"Flexibility, support, and guidance  ","description":"<p>EngagementHQ is built to last, whether serving a small city with a growing population or an enterprise organisation. Change and grow with a team of experts ready to help improve community experiences every step of the way.<\/p>\n<p>Work with our team to build an engagement environment, receive strategic support, or measure performance with regular benchmark reporting. Customise the look and feel with EngagementHQ\u2019s no-code appearance editor, gain practice insights from peers in govCommunity, or connect community data to third-party systems using the API. 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Access hundreds of ways to customise metrics, filters, and dashboards. Categorise responses with AI-powered text and sentiment analysis.<\/p>\n<p>Share relevant dashboards and reports to keep teammates and stakeholders up to date with key engagement insights and trends. Built-in compliance, data security, and privacy requirements, and regional hosting to meet data governance needs worldwide.<\/p>\n"}],"media_type":"image","accordion_image":false,"video_type":"none","vimeo_embed":"<div style=\"padding:56.25% 0 0 0;position:relative;\"><iframe src=\"https:\/\/player.vimeo.com\/video\/339430037?h=d982fc6177&title=0&byline=0&portrait=0\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen><\/iframe><\/div><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script>","wistia_embed":"s3lqfi0zn7","youtube_embed":"<iframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/SCiBkHX6I9w\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>","overlay_type":"none","overlay_image":false,"overlay_ceros":"","overlay_quote":"","overlay_quote_author":"","overlay_quote_author_title":"","overlay_quote_link":null,"overlay_quote_link_icon":false}},{"acf_fc_layout":"anchor","anchor_name":"Success Stories"},{"acf_fc_layout":"post_links","section_subhead":"","section_headline":"Success stories ","section_text":"<p>See how others use EngagementHQ.<\/p>\n","section_link":{"title":"EngagementHQ success stories","url":"https:\/\/granicus.com\/uk\/learning-centre\/?topic=&search=&type%5B%5D=success-stories-uk&product%5B%5D=engagementhq-uk","target":"_blank"},"slider_type":"success_stories_post","posts":[{"post":41544,"read_more_text":"Read more"},{"post":41627,"read_more_text":"Read more"},{"post":41732,"read_more_text":"Read more"}],"add_additional_filters":true,"department_filter":false,"market_filter":false,"outcome_filter":false,"product_filter":191,"region_filter":false,"solution_filter":false,"topic_filter":false},{"acf_fc_layout":"anchor","anchor_name":"Resources"},{"acf_fc_layout":"post_links","section_subhead":"","section_headline":"Resources ","section_text":"<p>Review tools for the engagement ecosystem at work.<\/p>\n","section_link":{"title":"EngagementHQ resources","url":"https:\/\/granicus.com\/uk\/learning-centre\/?topic=&search=&product%5B%5D=engagementhq-uk","target":"_blank"},"slider_type":"resource_posts","posts":[{"post":41449,"read_more_text":"Download guide"},{"post":41529,"read_more_text":"Download guide"},{"post":41077,"read_more_text":"Read more"}],"add_additional_filters":true,"department_filter":false,"market_filter":false,"outcome_filter":false,"product_filter":191,"region_filter":false,"solution_filter":false,"topic_filter":false},{"acf_fc_layout":"anchor","anchor_name":"Related Products"},{"acf_fc_layout":"product_links","section_subhead":"","section_headline":"Related products","section_text":"<p>EngagementHQ connects with the Granicus suite of tools to improve community engagement experiences.<\/p>\n","section_link":{"title":"All products","url":"https:\/\/granicus.com\/uk\/products\/","target":"_blank"},"products":[{"product":37563,"read_more_text":"Explore More"},{"product":37575,"read_more_text":"Explore More"}]}],"page_content_builder_clone":{"page_content_builder":[{"acf_fc_layout":"video","video_type":"wistia","vimeo_embed":"<div style=\"padding:56.25% 0 0 0;position:relative;\"><iframe src=\"https:\/\/player.vimeo.com\/video\/339430037?h=d982fc6177&title=0&byline=0&portrait=0\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen><\/iframe><\/div><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script>","wistia_embed":"0uftyuks9o","youtube_embed":"<iframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/SCiBkHX6I9w\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>"},{"acf_fc_layout":"anchor","anchor_name":"Overview"},{"acf_fc_layout":"wysiwyg","wysiwyg":"<h2>Overview<\/h2>\n<p>How can you make informed decisions that create a change for the better? It starts with insights that reflect the beliefs, emotions, and sentiments of your communities.<\/p>\n<p>Use EngagementHQ for:<\/p>\n<ul>\n<li>Community engagement and participation<\/li>\n<li>Involving citizens in decision-making process<\/li>\n<li>Planning and redevelopment consultations<\/li>\n<li>Creating safe spaces for people to engage online<\/li>\n<li>Tenant engagement<\/li>\n<li>Budgeting and resource allocation<\/li>\n<li>Leveraging data to inform strategy<\/li>\n<\/ul>\n"},{"acf_fc_layout":"image","image":{"ID":1550,"id":1550,"title":"Product-EngagementHQ-intro-image-x3","filename":"Product-EngagementHQ-intro-image-x3.png","filesize":227072,"url":"https:\/\/granicus.com\/wp-content\/uploads\/2023\/04\/Product-EngagementHQ-intro-image-x3.png","link":"https:\/\/granicus.com\/uk\/product\/sentiment-feedback-engagementhq\/product-engagementhq-intro-image-x3\/","alt":"Administrator and user portals","author":"6","description":"","caption":"","name":"product-engagementhq-intro-image-x3","status":"inherit","uploaded_to":1539,"date":"2023-04-28 03:13:59","modified":"2023-04-28 03:14:12","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/granicus.com\/wp-includes\/images\/media\/default.png","width":2304,"height":1339,"sizes":{"thumbnail":"https:\/\/granicus.com\/wp-content\/uploads\/2023\/04\/Product-EngagementHQ-intro-image-x3-150x150.png","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/granicus.com\/wp-content\/uploads\/2023\/04\/Product-EngagementHQ-intro-image-x3-300x174.png","medium-width":300,"medium-height":174,"medium_large":"https:\/\/granicus.com\/wp-content\/uploads\/2023\/04\/Product-EngagementHQ-intro-image-x3-768x446.png","medium_large-width":768,"medium_large-height":446,"large":"https:\/\/granicus.com\/wp-content\/uploads\/2023\/04\/Product-EngagementHQ-intro-image-x3-1024x595.png","large-width":1024,"large-height":595,"1536x1536":"https:\/\/granicus.com\/wp-content\/uploads\/2023\/04\/Product-EngagementHQ-intro-image-x3-1536x893.png","1536x1536-width":1536,"1536x1536-height":893,"2048x2048":"https:\/\/granicus.com\/wp-content\/uploads\/2023\/04\/Product-EngagementHQ-intro-image-x3-2048x1190.png","2048x2048-width":2048,"2048x2048-height":1190,"menu-24x24":"https:\/\/granicus.com\/wp-content\/uploads\/2023\/04\/Product-EngagementHQ-intro-image-x3-24x14.png","menu-24x24-width":24,"menu-24x24-height":14,"menu-48x48":"https:\/\/granicus.com\/wp-content\/uploads\/2023\/04\/Product-EngagementHQ-intro-image-x3-48x28.png","menu-48x48-width":48,"menu-48x48-height":28,"menu-64x64":"https:\/\/granicus.com\/wp-content\/uploads\/2023\/04\/Product-EngagementHQ-intro-image-x3-64x37.png","menu-64x64-width":64,"menu-64x64-height":37}}},{"acf_fc_layout":"quote","quote":"\u201cWe bought the tool as research officers to carry out research, consultation, and engagement, to understand people\u2019s views, and to be able to feed that data through to evidence-based decision making. 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