{"id":91059,"date":"2025-12-10T11:47:30","date_gmt":"2025-12-10T16:47:30","guid":{"rendered":"https:\/\/granicus.com\/?post_type=blog_posts&#038;p=91059"},"modified":"2025-12-11T10:15:12","modified_gmt":"2025-12-11T15:15:12","slug":"ready-for-2026-practical-steps-and-resolutions-for-public-sector-success","status":"publish","type":"blog_posts","link":"https:\/\/granicus.com\/uk\/blog\/ready-for-2026-practical-steps-and-resolutions-for-public-sector-success\/","title":{"rendered":"Ready for 2026? 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December seems like the ideal time to wind down, but \u2014 as we\u2019ll set out \u2014 it\u2019s also the perfect moment to take stock of your operations and plan ahead, a thoughtful mindset that will benefit you in the months to come.<\/p>\n<p>At Granicus, we work alongside councils and public bodies every day, helping them to <a href=\"https:\/\/granicus.com\/uk\/resource\/next-generation-public-services-a-digital-transformation-blueprint\/\">navigate change and transformation<\/a>; this is our advice on how careful planning in December can help you set meaningful resolutions \u2014 and achieve tangible results \u2014 for January and beyond.<\/p>\n"},{"acf_fc_layout":"anchor","anchor_name":"Part 1: How to hit the ground running before the year\u2019s over"},{"acf_fc_layout":"wysiwyg","wysiwyg":"<h2>Part 1: How to hit the ground running before the year\u2019s over<\/h2>\n<p>If you truly want to make the most of the year\u2019s end, here are five practical actions you can take right now \u2014 this very moment \u2014 to position your team for success in 2026:<\/p>\n<h3>1. Forget your systems; focus on residents\u2019 needs<\/h3>\n<p>Residents expect <a href=\"https:\/\/granicus.com\/uk\/product\/govservice\/\">services that are simple, intuitive, and accessible<\/a>. Begin by mapping your most-used services and identifying friction points. Where do people disengage from your organisation? What causes delays in processing their requests or providing them with assistance?<\/p>\n<p><strong>Tip:<\/strong> Use real user journeys as your guide \u2014 not internal processes.<\/p>\n<h3>2. Make collaboration your superpower<\/h3>\n<p>Transformation doesn\u2019t happen in isolation. Bring teams together for joint workshops or knowledge-sharing sessions. Collaboration across departments \u2014 and even across a wider network of councils \u2014 can unlock new ideas and efficiencies.<\/p>\n<p><strong>Tip:<\/strong> Schedule at least one collaborative planning session before year end.<\/p>\n<h3>3. Audit your digital estate<\/h3>\n<p>Legacy systems can slow progress and frustrate users. Review your platforms for duplication, gaps, and \u2014 even better \u2014 integration opportunities. A clear picture of your <a href=\"https:\/\/granicus.com\/uk\/solution\/digital-services-and-forms\/\">digital estate<\/a> will help you to understand which improvements to prioritise in 2026.<\/p>\n<p><strong>Tip:<\/strong> Create a simple inventory of tools and note where they overlap.<\/p>\n<h3>4. Prioritise trust and transparency<\/h3>\n<p>Public trust is earned through <a href=\"https:\/\/granicus.com\/uk\/solution\/digital-communication-engagement\/\">clear communication<\/a> and secure data handling. Review your comms strategy and data governance policies to ensure they\u2019re fit for purpose.<\/p>\n<p><strong>Tip:<\/strong> Ask yourself: \u201cIf a resident asked how we use their data, could we explain it simply?\u201d<\/p>\n<h3>5. Future-proof your operations with scalable solutions<\/h3>\n<p>What works today should grow with you tomorrow. Choose tools and processes that adapt to changes in policy as well as to growth and innovation.<\/p>\n<p><strong>Tip:<\/strong> When evaluating solutions, ask yourself, \u201cWill this still serve us well in three years?\u201d<\/p>\n"},{"acf_fc_layout":"anchor","anchor_name":"Part 2: New Year\u2019s resolutions for public sector leaders"},{"acf_fc_layout":"wysiwyg","wysiwyg":"<h2>Part 2: New Year\u2019s resolutions for public sector leaders<\/h2>\n<p>Once January arrives, it\u2019s time to set intentions for the upcoming year. With that in mind, here are five resolutions to keep your organisation moving forward:<\/p>\n<h3>1. Put your residents at the heart of every decision<\/h3>\n<p><strong>Resolution:<\/strong> Commit to designing services around the needs of real users \u2014 not your internal processes.<\/p>\n<p><strong>Why:<\/strong> Resident-first thinking builds trust and satisfaction.<\/p>\n<h3>2. Break down silos to foster collaboration<\/h3>\n<p><strong>Resolution:<\/strong> Make 2026 the year of teamwork across departments, organisations, and councils.<\/p>\n<p><strong>Why:<\/strong> Shared knowledge accelerates transformation.<\/p>\n<h3>3. Declutter your digital estate<\/h3>\n<p><strong>Resolution:<\/strong> Audit platforms and retire the tech that&#8217;s slowing you down.<\/p>\n<p><strong>Why:<\/strong> Simplified systems save time and improve service delivery.<\/p>\n<h3>4. Build trust through transparency<\/h3>\n<p><strong>Resolution:<\/strong> Review your communication and data governance strategies.<\/p>\n<p><strong>Why:<\/strong> Clear, secure practices strengthen public confidence and faith in your organisation.<\/p>\n<h3>5. Future-proof your services<\/h3>\n<p><strong>Resolution:<\/strong> Choose scalable, adaptable solutions that grow with you.<\/p>\n<p><strong>Why:<\/strong> A resilient tomorrow starts today.<\/p>\n"},{"acf_fc_layout":"anchor","anchor_name":"Why this is the perfect time to prepare for the future"},{"acf_fc_layout":"wysiwyg","wysiwyg":"<h2>Why this is the perfect time to prepare for the future<\/h2>\n<p>Public sector transformation isn\u2019t about chasing trends or efficiencies; it\u2019s about creating sustainable services for the community you serve. By setting clear resolutions for the new year now, you\u2019ll be ready to meet rising expectations and deliver next-generation public services even as the future unfolds.<\/p>\n"}],"2_column_w_sidebar":{"page_content_builder":[{"acf_fc_layout":"wysiwyg","wysiwyg":"<p>While 2025 is all but gone, it leaves a question in its wake: what can your organisation do now to prepare for a successful new year? December seems like the ideal time to wind down, but \u2014 as we\u2019ll set out \u2014 it\u2019s also the perfect moment to take stock of your operations and plan ahead, a thoughtful mindset that will benefit you in the months to come.<\/p>\n<p>At Granicus, we work alongside councils and public bodies every day, helping them to <a href=\"https:\/\/granicus.com\/uk\/resource\/next-generation-public-services-a-digital-transformation-blueprint\/\">navigate change and transformation<\/a>; this is our advice on how careful planning in December can help you set meaningful resolutions \u2014 and achieve tangible results \u2014 for January and beyond.<\/p>\n"},{"acf_fc_layout":"anchor","anchor_name":"Part 1: How to hit the ground running before the year\u2019s over"},{"acf_fc_layout":"wysiwyg","wysiwyg":"<h2>Part 1: How to hit the ground running before the year\u2019s over<\/h2>\n<p>If you truly want to make the most of the year\u2019s end, here are five practical actions you can take right now \u2014 this very moment \u2014 to position your team for success in 2026:<\/p>\n<h3>1. Forget your systems; focus on residents\u2019 needs<\/h3>\n<p>Residents expect <a href=\"https:\/\/granicus.com\/uk\/product\/govservice\/\">services that are simple, intuitive, and accessible<\/a>. Begin by mapping your most-used services and identifying friction points. Where do people disengage from your organisation? What causes delays in processing their requests or providing them with assistance?<\/p>\n<p><strong>Tip:<\/strong> Use real user journeys as your guide \u2014 not internal processes.<\/p>\n<h3>2. Make collaboration your superpower<\/h3>\n<p>Transformation doesn\u2019t happen in isolation. Bring teams together for joint workshops or knowledge-sharing sessions. Collaboration across departments \u2014 and even across a wider network of councils \u2014 can unlock new ideas and efficiencies.<\/p>\n<p><strong>Tip:<\/strong> Schedule at least one collaborative planning session before year end.<\/p>\n<h3>3. Audit your digital estate<\/h3>\n<p>Legacy systems can slow progress and frustrate users. Review your platforms for duplication, gaps, and \u2014 even better \u2014 integration opportunities. A clear picture of your <a href=\"https:\/\/granicus.com\/uk\/solution\/digital-services-and-forms\/\">digital estate<\/a> will help you to understand which improvements to prioritise in 2026.<\/p>\n<p><strong>Tip:<\/strong> Create a simple inventory of tools and note where they overlap.<\/p>\n<h3>4. Prioritise trust and transparency<\/h3>\n<p>Public trust is earned through <a href=\"https:\/\/granicus.com\/uk\/solution\/digital-communication-engagement\/\">clear communication<\/a> and secure data handling. Review your comms strategy and data governance policies to ensure they\u2019re fit for purpose.<\/p>\n<p><strong>Tip:<\/strong> Ask yourself: \u201cIf a resident asked how we use their data, could we explain it simply?\u201d<\/p>\n<h3>5. Future-proof your operations with scalable solutions<\/h3>\n<p>What works today should grow with you tomorrow. Choose tools and processes that adapt to changes in policy as well as to growth and innovation.<\/p>\n<p><strong>Tip:<\/strong> When evaluating solutions, ask yourself, \u201cWill this still serve us well in three years?\u201d<\/p>\n"},{"acf_fc_layout":"anchor","anchor_name":"Part 2: New Year\u2019s resolutions for public sector leaders"},{"acf_fc_layout":"wysiwyg","wysiwyg":"<h2>Part 2: New Year\u2019s resolutions for public sector leaders<\/h2>\n<p>Once January arrives, it\u2019s time to set intentions for the upcoming year. With that in mind, here are five resolutions to keep your organisation moving forward:<\/p>\n<h3>1. Put your residents at the heart of every decision<\/h3>\n<p><strong>Resolution:<\/strong> Commit to designing services around the needs of real users \u2014 not your internal processes.<\/p>\n<p><strong>Why:<\/strong> Resident-first thinking builds trust and satisfaction.<\/p>\n<h3>2. Break down silos to foster collaboration<\/h3>\n<p><strong>Resolution:<\/strong> Make 2026 the year of teamwork across departments, organisations, and councils.<\/p>\n<p><strong>Why:<\/strong> Shared knowledge accelerates transformation.<\/p>\n<h3>3. Declutter your digital estate<\/h3>\n<p><strong>Resolution:<\/strong> Audit platforms and retire the tech that&#8217;s slowing you down.<\/p>\n<p><strong>Why:<\/strong> Simplified systems save time and improve service delivery.<\/p>\n<h3>4. Build trust through transparency<\/h3>\n<p><strong>Resolution:<\/strong> Review your communication and data governance strategies.<\/p>\n<p><strong>Why:<\/strong> Clear, secure practices strengthen public confidence and faith in your organisation.<\/p>\n<h3>5. Future-proof your services<\/h3>\n<p><strong>Resolution:<\/strong> Choose scalable, adaptable solutions that grow with you.<\/p>\n<p><strong>Why:<\/strong> A resilient tomorrow starts today.<\/p>\n"},{"acf_fc_layout":"anchor","anchor_name":"Why this is the perfect time to prepare for the future"},{"acf_fc_layout":"wysiwyg","wysiwyg":"<h2>Why this is the perfect time to prepare for the future<\/h2>\n<p>Public sector transformation isn\u2019t about chasing trends or efficiencies; it\u2019s about creating sustainable services for the community you serve. By setting clear resolutions for the new year now, you\u2019ll be ready to meet rising expectations and deliver next-generation public services even as the future unfolds.<\/p>\n"}]},"sidebar_type":"sticky","content_builder_sidebar_group":{"content_builder_sidebar":[{"acf_fc_layout":"speaker_list","headline":"Author","speakers":[{"name":"Andrea Papini","title":"Marketing Manager"}]},{"acf_fc_layout":"anchor_nav","headline":"Topics covered"},{"acf_fc_layout":"link_list","headline":"Related resources","link_list":[{"link":{"title":"Next-generation public services: A digital transformation blueprint","url":"https:\/\/granicus.com\/uk\/resource\/next-generation-public-services-a-digital-transformation-blueprint\/","target":""}},{"link":{"title":"Mapping your digital journey: Assessing maturity to drive public sector transformation","url":"https:\/\/granicus.com\/uk\/resource\/mapping-your-digital-journey-assessing-maturity-to-drive-public-sector-transformation\/","target":""}},{"link":{"title":"Digital transformation is a mindset \u2014 not a milestone","url":"https:\/\/granicus.com\/uk\/blog\/digital-transformation-is-a-mindset-not-a-milestone\/","target":""}}]}]},"posts_slider_group":{"show_section":true,"posts_slider":[{"add_anchor":false,"anchor_name":"","background_color":"green","slider_subhead":"","slider_headline":"Recent resources","slider_text":"","slider_type":"resource_posts","manual_resources":false,"slider_resource_tax":"recent","add_additional_filters":false,"department_filter":false,"market_filter":false,"outcome_filter":false,"product_filter":false,"region_filter":false,"solution_filter":false,"topic_filter":false,"slider_link":{"title":"View all 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