{"id":40683,"date":"2021-12-14T18:48:26","date_gmt":"2021-12-14T23:48:26","guid":{"rendered":"https:\/\/granicus.com\/blog\/public-consultation-and-social-housing-the-importance-of-listening-to-tenants\/"},"modified":"2024-02-22T09:08:00","modified_gmt":"2024-02-22T14:08:00","slug":"public-consultation-and-social-housing-the-importance-of-listening-to-tenants","status":"publish","type":"blog_posts","link":"https:\/\/granicus.com\/uk\/blog\/public-consultation-and-social-housing-the-importance-of-listening-to-tenants\/","title":{"rendered":"Public consultation and social housing: the importance of listening to tenants"},"content":{"rendered":"","protected":false},"author":11,"featured_media":40684,"template":"","resource_tax_market":[186,190],"resource_tax_dept":[198],"resource_tax_type":[164],"resource_tax_region":[],"resource_tax_outcomes":[205,207],"resource_tax_topic":[],"resource_tax_products":[191],"resource_tax_solutions":[214],"resource_tax_services":[],"class_list":["post-40683","blog_posts","type-blog_posts","status-publish","has-post-thumbnail","hentry","resource_tax_market-local-government-uk","resource_tax_market-housing-uk","resource_tax_dept-engagement-community-outreach-uk","resource_tax_type-blogs-uk","resource_tax_outcomes-foster-community-engagement-uk","resource_tax_outcomes-improve-service-delivery-uk","resource_tax_products-engagementhq-uk","resource_tax_solutions-engagement-uk"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Public consultation and social housing: the importance of listening to tenants | Granicus UK<\/title>\n<meta name=\"description\" content=\"Uncover the significance of tenant voices in social housing policy post-Grenfell. Explore the British government&#039;s efforts in the social housing white paper.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/granicus.com\/uk\/blog\/public-consultation-and-social-housing-the-importance-of-listening-to-tenants\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Public consultation and social housing: the importance of listening to tenants | Granicus UK\" \/>\n<meta property=\"og:description\" content=\"Uncover the significance of tenant voices in social housing policy post-Grenfell. 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Taking the perspectives of tenants on board is increasingly necessary, particularly since the Grenfell disaster in the UK in 2017.<\/i><\/p>\n<p>Although<a href=\"https:\/\/www.tandfonline.com\/doi\/abs\/10.1080\/02673030701408535\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0tenant participation is becoming more common<\/a>\u00a0when it comes to planning social housing, the ability for tenants to influence their landlords remains<a href=\"https:\/\/housingevidence.ac.uk\/wp-content\/uploads\/2021\/07\/Understanding-Approaches-to-Tenant-Participation-in-the-Private-Rented-Sector-in-Northern-Ireland-v4.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0considerably limited<\/a>. One issue is that there simply<a href=\"https:\/\/www.bangthetable.com\/blog\/online-engagement-rises-to-global-affordable-housing-challenge\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0isn\u2019t enough affordable housing available<\/a>. That could possibly be helped, at least in part, by considering the views of the people who are in need of this accommodation.<\/p>\n<h2><strong>Social housing white paper in the UK<\/strong><\/h2>\n<p>The British government\u2019s<a href=\"https:\/\/www.gov.uk\/government\/publications\/the-charter-for-social-housing-residents-social-housing-white-paper\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0social housing white paper<\/a>\u00a0makes some attempts to rectify these concerns. The white paper introduces a charter to outline \u2018what every social housing resident should be able to expect.\u2019 This includes tenants having their voices heard, with the government providing access to help if people are struggling to be listened to by their landlords.<\/p>\n<p>Academics have suggested that it will<a href=\"https:\/\/link.springer.com\/article\/10.1007\/s10901-013-9372-3\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0significantly impact<\/a>\u00a0the social housing situation in the UK. This is due to the range of benefits it aims to bring, including having access to landlord performance data and ensuring safety in social housing. However, it is important to consider what is already being done in the UK by way of good practice consultation regarding housing.<\/p>\n<h2><strong>Good practice public consultation<\/strong><\/h2>\n<p>In his recent<a href=\"https:\/\/www.bangthetable.com\/blog\/webinar-online-community-engagement-listening-to-tenants\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0webinar<\/a>\u00a0regarding online public consultation and housing in the UK, Jonathan Bradley explained how the algorithms present in social media promote micro tribes, meaning that individuals are rarely exposed to opposing perspectives. Thus, alternative online means should be offered, so as to enable people to engage in productive debates with people with different opinions (for more information about community engagement, check out this<a href=\"https:\/\/go.bangthetable.com\/ebook\/engagement101\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0eBook<\/a>).<\/p>\n<p>It is important to bear in mind that consultation has not, and is unlikely, to move to be completely online. Instead, there is a trend towards a<a href=\"https:\/\/www.bangthetable.com\/blog\/seven-ingredients-blended-public-consultation\/\">\u00a0blended<\/a>, or hybrid, approach that incorporates traditional and online methods. Nonetheless,<a href=\"https:\/\/go.bangthetable.com\/ebook\/practitioners-guide\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0digital communication<\/a>\u00a0with stakeholders is vital in the modern world, and Bradley discussed the importance of offering a safe space that \u2018can provide more meaningful online communication.\u2019<a href=\"https:\/\/www.bangthetable.com\/engagementhq-community-software\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0Engagement HQ<\/a>\u00a0includes fourteen different widgets to help monitor and improve consultation, as well as a text-in option for the<a href=\"https:\/\/www.statista.com\/statistics\/275043\/percentage-of-households-with-internet-access-in-the-uk-and-eu\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a03% of people<\/a>\u00a0in the UK without access to the Internet.<\/p>\n<p>With<a href=\"https:\/\/www.psycom.net\/glossophobia-fear-of-public-speaking\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a075% of people<\/a>\u00a0afraid to speak out in public, using online tools makes<a href=\"https:\/\/go.bangthetable.com\/ebook\/engagement101\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0consultation more inclusive<\/a> than providing only face-to-face opportunities. It is crucial to offer a variety of means of engagement in order to maximize and broaden participation. Online tools can include surveys, webinars, discussion forums, and ideas boards.<\/p>\n<p>However, for any of this to be successful, people need to be provided with the<a href=\"https:\/\/www.bangthetable.com\/blog\/how-to-build-better-practice-online-public-consultation\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0right information<\/a>\u00a0so that they can consider any proposals or discussions appropriately. Furthermore, instead of giving lengthy consultation documents, like what happened previously, it is better to offer \u2018<a href=\"https:\/\/www.bangthetable.com\/blog\/gunning-principles\/\" target=\"_blank\" rel=\"noopener noreferrer\">snippets of useful, shareable information,\u2019<\/a>\u00a0says Bradley. With everyone so used to quick reading while on the go, providing bite-sized chunks of more digestible content is better.<\/p>\n<p>Additionally, the traditional view of having a 12-week consultation window isn\u2019t necessarily applicable to the online model.<a href=\"https:\/\/www.bangthetable.com\/blog\/podcast-uk-consult-35-blended-community-engagement\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0Asynchronous engagement<\/a>, in which people can contribute to conversations whenever and wherever suits them, is more appropriate now. Finally, it is important to know who is taking part in your online consultation, meaning that<a href=\"https:\/\/www.bangthetable.com\/blog\/why-register-here-matters-online-public-consultation\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0registration is required<\/a>. This enables the consultants to check the quality of any responses that they receive, ensure that there is equality in terms of representation, and control the safety of all participants.<\/p>\n<h2><strong>Local communities are already engaging tenants<\/strong><\/h2>\n<p>There are many different housing associations and local authorities that provide positive examples of online consultation in action. In relation to listening to tenants and genuinely taking their viewpoints on board, a particular point of reference is Catalyst Housing\u2019s<a href=\"https:\/\/thegarden.chg.org.uk\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0\u2018Welcome to The Garden<\/a>\u2019. This is described as: \u2018An open and safe space for everyone, to grow ideas, share views and find solutions together.\u2019 Not only can local people engage well through this channel, but Catalyst Housing also advocates enabling a transparent view of their performance information, thereby making consultation a two-way dialogue.<\/p>\n<p>Another example is Leeds City Council\u2019s \u2018<a href=\"https:\/\/yourvoice.leeds.gov.uk\/greener-g-h-campaign\" target=\"_blank\" rel=\"noopener noreferrer\">Greener Gipton and Harehills Campaign<\/a>\u2019, which incorporates a broad range of methods of participation. Furthermore, there is a large variety of topics in which local tenants can become involved, including international<a href=\"https:\/\/www.bangthetable.com\/blog\/public-consultation-and-the-cop26-global-climate-goals\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0concerns like climate change<\/a>.<a href=\"https:\/\/www.magentaconnect.org.uk\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0Magenta Living<\/a>\u00a0also offers discussion about topics such as this, as well as much smaller-scale issues, for example clearing out garages.<\/p>\n<p>Community Gateway offers a<a href=\"https:\/\/www.gateway2engagement.co.uk\/covid-19-support-ideas\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0Tenant Engagement Portal<\/a>, in which local residents can have their say about various issues in a way that is considered to be safe and to provide more constructive participation. They use the key point, \u2018In your community, in order to emphasize how people should have the opportunity to speak out because these are issues that affect them personally.<\/p>\n<p>Further examples include Cornwall Council\u2019s \u2018<a href=\"https:\/\/letstalk.cornwall.gov.uk\/housing-strategy\" target=\"_blank\" rel=\"noopener noreferrer\">Let\u2019s talk homes<\/a>\u2019 that allow local people to share their stories via open discussion forums, or<a href=\"https:\/\/theplace.bpha.org.uk\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0BPHA\u2019s \u2018The Place\u2019<\/a>, another instance of an open and safe space for genuine conversation to take place. Gentoo has a<a href=\"https:\/\/yourgentoovoice.uk.engagementhq.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0\u2018Rate your estate\u2019<\/a> function, with the opportunity to provide feedback to the association, and Accent Group specializes in having online consultation for building safety contractors. An example of a project from Accent Group is \u2018<a href=\"https:\/\/www.yourvoice.accentgroup.org\/local-heroes?sort_by=recent&amp;tool=forum_topic\" target=\"_blank\" rel=\"noopener noreferrer\">Local Heroes<\/a>\u2019, in which tenants can nominate outstanding contractors and people from their community.<\/p>\n<p>As is clearly evidenced here, myriad housing providers are offering excellent online consultation tools. The perspectives gathered through these could help to inform government decisions and play a part in the new<a href=\"https:\/\/www.gov.uk\/government\/publications\/the-charter-for-social-housing-residents-social-housing-white-paper\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0white paper<\/a>.<\/p>\n","button":""}}]},"posts_slider_group":{"show_section":true,"posts_slider":[{"add_anchor":false,"anchor_name":"","background_color":"green","slider_subhead":"","slider_headline":"Discover More Blogs","slider_text":"","slider_type":"blog_posts","manual_resources":false,"slider_resource_tax":"recent","add_additional_filters":false,"department_filter":false,"market_filter":false,"outcome_filter":false,"product_filter":false,"region_filter":false,"solution_filter":false,"topic_filter":false,"slider_link":{"title":"View All Resources","url":"\/uk\/learning-center\/","target":""},"slider_link_icon":false}]},"centered_layout_builder_clone":{"flexible_page_builder_group":{"flexible_page_builder_fields":[{"acf_fc_layout":"wysiwyg","add_menu_anchor":false,"anchor_menu_text":"","wysiwyg_group":{"show_section":true,"alignment":"left","subhead":"","headline":"","wysiwyg":"<p><i>We all have a right to shelter, but do we also have the right to have our voices heard? Taking the perspectives of tenants on board is increasingly necessary, particularly since the Grenfell disaster in the UK in 2017.<\/i><\/p>\n<p>Although<a href=\"https:\/\/www.tandfonline.com\/doi\/abs\/10.1080\/02673030701408535\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0tenant participation is becoming more common<\/a>\u00a0when it comes to planning social housing, the ability for tenants to influence their landlords remains<a href=\"https:\/\/housingevidence.ac.uk\/wp-content\/uploads\/2021\/07\/Understanding-Approaches-to-Tenant-Participation-in-the-Private-Rented-Sector-in-Northern-Ireland-v4.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0considerably limited<\/a>. One issue is that there simply<a href=\"https:\/\/www.bangthetable.com\/blog\/online-engagement-rises-to-global-affordable-housing-challenge\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0isn\u2019t enough affordable housing available<\/a>. That could possibly be helped, at least in part, by considering the views of the people who are in need of this accommodation.<\/p>\n<h2><strong>Social housing white paper in the UK<\/strong><\/h2>\n<p>The British government\u2019s<a href=\"https:\/\/www.gov.uk\/government\/publications\/the-charter-for-social-housing-residents-social-housing-white-paper\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0social housing white paper<\/a>\u00a0makes some attempts to rectify these concerns. The white paper introduces a charter to outline \u2018what every social housing resident should be able to expect.\u2019 This includes tenants having their voices heard, with the government providing access to help if people are struggling to be listened to by their landlords.<\/p>\n<p>Academics have suggested that it will<a href=\"https:\/\/link.springer.com\/article\/10.1007\/s10901-013-9372-3\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0significantly impact<\/a>\u00a0the social housing situation in the UK. This is due to the range of benefits it aims to bring, including having access to landlord performance data and ensuring safety in social housing. However, it is important to consider what is already being done in the UK by way of good practice consultation regarding housing.<\/p>\n<h2><strong>Good practice public consultation<\/strong><\/h2>\n<p>In his recent<a href=\"https:\/\/www.bangthetable.com\/blog\/webinar-online-community-engagement-listening-to-tenants\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0webinar<\/a>\u00a0regarding online public consultation and housing in the UK, Jonathan Bradley explained how the algorithms present in social media promote micro tribes, meaning that individuals are rarely exposed to opposing perspectives. Thus, alternative online means should be offered, so as to enable people to engage in productive debates with people with different opinions (for more information about community engagement, check out this<a href=\"https:\/\/go.bangthetable.com\/ebook\/engagement101\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0eBook<\/a>).<\/p>\n<p>It is important to bear in mind that consultation has not, and is unlikely, to move to be completely online. Instead, there is a trend towards a<a href=\"https:\/\/www.bangthetable.com\/blog\/seven-ingredients-blended-public-consultation\/\">\u00a0blended<\/a>, or hybrid, approach that incorporates traditional and online methods. Nonetheless,<a href=\"https:\/\/go.bangthetable.com\/ebook\/practitioners-guide\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0digital communication<\/a>\u00a0with stakeholders is vital in the modern world, and Bradley discussed the importance of offering a safe space that \u2018can provide more meaningful online communication.\u2019<a href=\"https:\/\/www.bangthetable.com\/engagementhq-community-software\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0Engagement HQ<\/a>\u00a0includes fourteen different widgets to help monitor and improve consultation, as well as a text-in option for the<a href=\"https:\/\/www.statista.com\/statistics\/275043\/percentage-of-households-with-internet-access-in-the-uk-and-eu\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a03% of people<\/a>\u00a0in the UK without access to the Internet.<\/p>\n<p>With<a href=\"https:\/\/www.psycom.net\/glossophobia-fear-of-public-speaking\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a075% of people<\/a>\u00a0afraid to speak out in public, using online tools makes<a href=\"https:\/\/go.bangthetable.com\/ebook\/engagement101\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0consultation more inclusive<\/a> than providing only face-to-face opportunities. It is crucial to offer a variety of means of engagement in order to maximize and broaden participation. Online tools can include surveys, webinars, discussion forums, and ideas boards.<\/p>\n<p>However, for any of this to be successful, people need to be provided with the<a href=\"https:\/\/www.bangthetable.com\/blog\/how-to-build-better-practice-online-public-consultation\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0right information<\/a>\u00a0so that they can consider any proposals or discussions appropriately. Furthermore, instead of giving lengthy consultation documents, like what happened previously, it is better to offer \u2018<a href=\"https:\/\/www.bangthetable.com\/blog\/gunning-principles\/\" target=\"_blank\" rel=\"noopener noreferrer\">snippets of useful, shareable information,\u2019<\/a>\u00a0says Bradley. With everyone so used to quick reading while on the go, providing bite-sized chunks of more digestible content is better.<\/p>\n<p>Additionally, the traditional view of having a 12-week consultation window isn\u2019t necessarily applicable to the online model.<a href=\"https:\/\/www.bangthetable.com\/blog\/podcast-uk-consult-35-blended-community-engagement\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0Asynchronous engagement<\/a>, in which people can contribute to conversations whenever and wherever suits them, is more appropriate now. Finally, it is important to know who is taking part in your online consultation, meaning that<a href=\"https:\/\/www.bangthetable.com\/blog\/why-register-here-matters-online-public-consultation\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0registration is required<\/a>. This enables the consultants to check the quality of any responses that they receive, ensure that there is equality in terms of representation, and control the safety of all participants.<\/p>\n<h2><strong>Local communities are already engaging tenants<\/strong><\/h2>\n<p>There are many different housing associations and local authorities that provide positive examples of online consultation in action. In relation to listening to tenants and genuinely taking their viewpoints on board, a particular point of reference is Catalyst Housing\u2019s<a href=\"https:\/\/thegarden.chg.org.uk\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0\u2018Welcome to The Garden<\/a>\u2019. This is described as: \u2018An open and safe space for everyone, to grow ideas, share views and find solutions together.\u2019 Not only can local people engage well through this channel, but Catalyst Housing also advocates enabling a transparent view of their performance information, thereby making consultation a two-way dialogue.<\/p>\n<p>Another example is Leeds City Council\u2019s \u2018<a href=\"https:\/\/yourvoice.leeds.gov.uk\/greener-g-h-campaign\" target=\"_blank\" rel=\"noopener noreferrer\">Greener Gipton and Harehills Campaign<\/a>\u2019, which incorporates a broad range of methods of participation. Furthermore, there is a large variety of topics in which local tenants can become involved, including international<a href=\"https:\/\/www.bangthetable.com\/blog\/public-consultation-and-the-cop26-global-climate-goals\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0concerns like climate change<\/a>.<a href=\"https:\/\/www.magentaconnect.org.uk\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0Magenta Living<\/a>\u00a0also offers discussion about topics such as this, as well as much smaller-scale issues, for example clearing out garages.<\/p>\n<p>Community Gateway offers a<a href=\"https:\/\/www.gateway2engagement.co.uk\/covid-19-support-ideas\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0Tenant Engagement Portal<\/a>, in which local residents can have their say about various issues in a way that is considered to be safe and to provide more constructive participation. They use the key point, \u2018In your community, in order to emphasize how people should have the opportunity to speak out because these are issues that affect them personally.<\/p>\n<p>Further examples include Cornwall Council\u2019s \u2018<a href=\"https:\/\/letstalk.cornwall.gov.uk\/housing-strategy\" target=\"_blank\" rel=\"noopener noreferrer\">Let\u2019s talk homes<\/a>\u2019 that allow local people to share their stories via open discussion forums, or<a href=\"https:\/\/theplace.bpha.org.uk\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0BPHA\u2019s \u2018The Place\u2019<\/a>, another instance of an open and safe space for genuine conversation to take place. Gentoo has a<a href=\"https:\/\/yourgentoovoice.uk.engagementhq.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0\u2018Rate your estate\u2019<\/a> function, with the opportunity to provide feedback to the association, and Accent Group specializes in having online consultation for building safety contractors. An example of a project from Accent Group is \u2018<a href=\"https:\/\/www.yourvoice.accentgroup.org\/local-heroes?sort_by=recent&amp;tool=forum_topic\" target=\"_blank\" rel=\"noopener noreferrer\">Local Heroes<\/a>\u2019, in which tenants can nominate outstanding contractors and people from their community.<\/p>\n<p>As is clearly evidenced here, myriad housing providers are offering excellent online consultation tools. The perspectives gathered through these could help to inform government decisions and play a part in the new<a href=\"https:\/\/www.gov.uk\/government\/publications\/the-charter-for-social-housing-residents-social-housing-white-paper\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0white paper<\/a>.<\/p>\n","button":""}}]}},"post_slider_clone":{"posts_slider_group":{"show_section":true,"posts_slider":[{"add_anchor":false,"anchor_name":"","background_color":"green","slider_subhead":"","slider_headline":"Discover More Blogs","slider_text":"","slider_type":"blog_posts","manual_resources":false,"slider_resource_tax":"recent","add_additional_filters":false,"department_filter":false,"market_filter":false,"outcome_filter":false,"product_filter":false,"region_filter":false,"solution_filter":false,"topic_filter":false,"slider_link":{"title":"View All Resources","url":"\/uk\/learning-center\/","target":""},"slider_link_icon":false}]}},"call_to_action":{"hide_call_to_action":false,"color":"red","custom_cta":false,"custom_subhead":"","custom_headline":"","custom_description":"","custom_link":null,"custom_image":false}},"_links":{"self":[{"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/blog_posts\/40683","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/blog_posts"}],"about":[{"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/types\/blog_posts"}],"author":[{"embeddable":true,"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/users\/11"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/media\/40684"}],"wp:attachment":[{"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/media?parent=40683"}],"wp:term":[{"taxonomy":"resource_tax_market","embeddable":true,"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/resource_tax_market?post=40683"},{"taxonomy":"resource_tax_dept","embeddable":true,"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/resource_tax_dept?post=40683"},{"taxonomy":"resource_tax_type","embeddable":true,"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/resource_tax_type?post=40683"},{"taxonomy":"resource_tax_region","embeddable":true,"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/resource_tax_region?post=40683"},{"taxonomy":"resource_tax_outcomes","embeddable":true,"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/resource_tax_outcomes?post=40683"},{"taxonomy":"resource_tax_topic","embeddable":true,"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/resource_tax_topic?post=40683"},{"taxonomy":"resource_tax_products","embeddable":true,"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/resource_tax_products?post=40683"},{"taxonomy":"resource_tax_solutions","embeddable":true,"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/resource_tax_solutions?post=40683"},{"taxonomy":"resource_tax_services","embeddable":true,"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/resource_tax_services?post=40683"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}