{"id":40615,"date":"2020-04-03T15:55:23","date_gmt":"2020-04-03T19:55:23","guid":{"rendered":"https:\/\/granicus.com\/blog\/want-help-with-covid-19-join-govcommunity\/"},"modified":"2024-02-22T09:14:48","modified_gmt":"2024-02-22T14:14:48","slug":"want-help-with-covid-19-join-govcommunity","status":"publish","type":"blog_posts","link":"https:\/\/granicus.com\/uk\/blog\/want-help-with-covid-19-join-govcommunity\/","title":{"rendered":"Want Help With COVID-19? Join govCommunity"},"content":{"rendered":"","protected":false},"author":11,"featured_media":40616,"template":"","resource_tax_market":[186,187,188,189,190],"resource_tax_dept":[197,198,199,200,201,202,203,196],"resource_tax_type":[164],"resource_tax_region":[],"resource_tax_outcomes":[208,204,205,206,207],"resource_tax_topic":[],"resource_tax_products":[191,192,193,194],"resource_tax_solutions":[209,210,211,212,213,214,215,216],"resource_tax_services":[],"class_list":["post-40615","blog_posts","type-blog_posts","status-publish","has-post-thumbnail","hentry","resource_tax_market-local-government-uk","resource_tax_market-central-government-uk","resource_tax_market-healthcare-uk","resource_tax_market-emergency-services-uk","resource_tax_market-housing-uk","resource_tax_dept-it-digital-uk","resource_tax_dept-engagement-community-outreach-uk","resource_tax_dept-finance-uk","resource_tax_dept-senior-leadership-uk","resource_tax_dept-transformation-uk","resource_tax_dept-revenues-benefits-uk","resource_tax_dept-licensing-planning-environmental-health-uk","resource_tax_dept-communications-public-relations-uk","resource_tax_type-blogs-uk","resource_tax_outcomes-return-on-investment-uk","resource_tax_outcomes-customer-experience-uk","resource_tax_outcomes-foster-community-engagement-uk","resource_tax_outcomes-drive-operational-efficiency-uk","resource_tax_outcomes-improve-service-delivery-uk","resource_tax_products-engagementhq-uk","resource_tax_products-govdelivery-uk","resource_tax_products-govservice-uk","resource_tax_products-granicus-experience-group-gxg-uk","resource_tax_solutions-digital-communications-uk","resource_tax_solutions-consultancy-uk","resource_tax_solutions-digital-self-service-uk","resource_tax_solutions-case-management-uk","resource_tax_solutions-crm-uk","resource_tax_solutions-engagement-uk","resource_tax_solutions-process-automation-uk","resource_tax_solutions-service-design-uk"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Want Help With COVID-19? Join govCommunity | Granicus<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/granicus.com\/uk\/blog\/want-help-with-covid-19-join-govcommunity\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Want Help With COVID-19? Join govCommunity | Granicus\" \/>\n<meta property=\"og:url\" content=\"https:\/\/granicus.com\/uk\/blog\/want-help-with-covid-19-join-govcommunity\/\" \/>\n<meta property=\"og:site_name\" content=\"Granicus\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/granicusco\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-02-22T14:14:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/granicus.com\/wp-content\/uploads\/resource_govCommunity.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1440\" \/>\n\t<meta property=\"og:image:height\" content=\"590\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@Granicus\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":[\"Article\",\"BlogPosting\"],\"@id\":\"https:\/\/granicus.com\/uk\/blog\/want-help-with-covid-19-join-govcommunity\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/granicus.com\/uk\/blog\/want-help-with-covid-19-join-govcommunity\/\"},\"author\":{\"name\":\"Granicus Marketing\",\"@id\":\"https:\/\/granicus.com\/uk\/#\/schema\/person\/86d618ccb52051e285962f72626e8881\"},\"headline\":\"Want Help With COVID-19? Join govCommunity\",\"datePublished\":\"2020-04-03T19:55:23+00:00\",\"dateModified\":\"2024-02-22T14:14:48+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/granicus.com\/uk\/blog\/want-help-with-covid-19-join-govcommunity\/\"},\"wordCount\":6,\"publisher\":{\"@id\":\"https:\/\/granicus.com\/uk\/#organization\"},\"image\":{\"@id\":\"https:\/\/granicus.com\/uk\/blog\/want-help-with-covid-19-join-govcommunity\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/granicus.com\/wp-content\/uploads\/resource_govCommunity.jpg\",\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/granicus.com\/uk\/blog\/want-help-with-covid-19-join-govcommunity\/\",\"url\":\"https:\/\/granicus.com\/uk\/blog\/want-help-with-covid-19-join-govcommunity\/\",\"name\":\"Want Help With COVID-19? Join govCommunity | Granicus\",\"isPartOf\":{\"@id\":\"https:\/\/granicus.com\/uk\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/granicus.com\/uk\/blog\/want-help-with-covid-19-join-govcommunity\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/granicus.com\/uk\/blog\/want-help-with-covid-19-join-govcommunity\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/granicus.com\/wp-content\/uploads\/resource_govCommunity.jpg\",\"datePublished\":\"2020-04-03T19:55:23+00:00\",\"dateModified\":\"2024-02-22T14:14:48+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/granicus.com\/uk\/blog\/want-help-with-covid-19-join-govcommunity\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/granicus.com\/uk\/blog\/want-help-with-covid-19-join-govcommunity\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/granicus.com\/uk\/blog\/want-help-with-covid-19-join-govcommunity\/#primaryimage\",\"url\":\"https:\/\/granicus.com\/wp-content\/uploads\/resource_govCommunity.jpg\",\"contentUrl\":\"https:\/\/granicus.com\/wp-content\/uploads\/resource_govCommunity.jpg\",\"width\":1440,\"height\":590},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/granicus.com\/uk\/blog\/want-help-with-covid-19-join-govcommunity\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/granicus.com\/uk\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Want Help With COVID-19? Join govCommunity\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/granicus.com\/uk\/#website\",\"url\":\"https:\/\/granicus.com\/uk\/\",\"name\":\"Granicus\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/granicus.com\/uk\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/granicus.com\/uk\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/granicus.com\/uk\/#organization\",\"name\":\"Granicus\",\"url\":\"https:\/\/granicus.com\/uk\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/granicus.com\/uk\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/granicus.com\/wp-content\/uploads\/2023\/05\/Granicus-G-logo-Red.svg\",\"contentUrl\":\"https:\/\/granicus.com\/wp-content\/uploads\/2023\/05\/Granicus-G-logo-Red.svg\",\"width\":\"1024\",\"height\":\"1024\",\"caption\":\"Granicus\"},\"image\":{\"@id\":\"https:\/\/granicus.com\/uk\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/granicusco\/\",\"https:\/\/x.com\/Granicus\",\"https:\/\/www.linkedin.com\/company\/granicusinc\/\",\"https:\/\/www.facebook.com\/granicusco\",\"https:\/\/www.facebook.com\/granicuslac\",\"https:\/\/www.youtube.com\/@GranicusLAC\",\"https:\/\/www.instagram.com\/granicuslac\/\",\"https:\/\/www.linkedin.com\/company\/granicuslac\",\"https:\/\/twitter.com\/granicuslac\/\",\"https:\/\/twitter.com\/GranicusUK\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/granicus.com\/uk\/#\/schema\/person\/86d618ccb52051e285962f72626e8881\",\"name\":\"Granicus Marketing\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/granicus.com\/uk\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/f18a3514fa5c1d54c5ef212b4ddd23f1946461a2d8d778191a29a45101706969?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/f18a3514fa5c1d54c5ef212b4ddd23f1946461a2d8d778191a29a45101706969?s=96&d=mm&r=g\",\"caption\":\"Granicus Marketing\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Want Help With COVID-19? Join govCommunity | Granicus","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/granicus.com\/uk\/blog\/want-help-with-covid-19-join-govcommunity\/","og_locale":"en_GB","og_type":"article","og_title":"Want Help With COVID-19? Join govCommunity | Granicus","og_url":"https:\/\/granicus.com\/uk\/blog\/want-help-with-covid-19-join-govcommunity\/","og_site_name":"Granicus","article_publisher":"https:\/\/www.facebook.com\/granicusco\/","article_modified_time":"2024-02-22T14:14:48+00:00","og_image":[{"width":1440,"height":590,"url":"https:\/\/granicus.com\/wp-content\/uploads\/resource_govCommunity.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@Granicus","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["Article","BlogPosting"],"@id":"https:\/\/granicus.com\/uk\/blog\/want-help-with-covid-19-join-govcommunity\/#article","isPartOf":{"@id":"https:\/\/granicus.com\/uk\/blog\/want-help-with-covid-19-join-govcommunity\/"},"author":{"name":"Granicus Marketing","@id":"https:\/\/granicus.com\/uk\/#\/schema\/person\/86d618ccb52051e285962f72626e8881"},"headline":"Want Help With COVID-19? Join govCommunity","datePublished":"2020-04-03T19:55:23+00:00","dateModified":"2024-02-22T14:14:48+00:00","mainEntityOfPage":{"@id":"https:\/\/granicus.com\/uk\/blog\/want-help-with-covid-19-join-govcommunity\/"},"wordCount":6,"publisher":{"@id":"https:\/\/granicus.com\/uk\/#organization"},"image":{"@id":"https:\/\/granicus.com\/uk\/blog\/want-help-with-covid-19-join-govcommunity\/#primaryimage"},"thumbnailUrl":"https:\/\/granicus.com\/wp-content\/uploads\/resource_govCommunity.jpg","inLanguage":"en-GB"},{"@type":"WebPage","@id":"https:\/\/granicus.com\/uk\/blog\/want-help-with-covid-19-join-govcommunity\/","url":"https:\/\/granicus.com\/uk\/blog\/want-help-with-covid-19-join-govcommunity\/","name":"Want Help With COVID-19? Join govCommunity | Granicus","isPartOf":{"@id":"https:\/\/granicus.com\/uk\/#website"},"primaryImageOfPage":{"@id":"https:\/\/granicus.com\/uk\/blog\/want-help-with-covid-19-join-govcommunity\/#primaryimage"},"image":{"@id":"https:\/\/granicus.com\/uk\/blog\/want-help-with-covid-19-join-govcommunity\/#primaryimage"},"thumbnailUrl":"https:\/\/granicus.com\/wp-content\/uploads\/resource_govCommunity.jpg","datePublished":"2020-04-03T19:55:23+00:00","dateModified":"2024-02-22T14:14:48+00:00","breadcrumb":{"@id":"https:\/\/granicus.com\/uk\/blog\/want-help-with-covid-19-join-govcommunity\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/granicus.com\/uk\/blog\/want-help-with-covid-19-join-govcommunity\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/granicus.com\/uk\/blog\/want-help-with-covid-19-join-govcommunity\/#primaryimage","url":"https:\/\/granicus.com\/wp-content\/uploads\/resource_govCommunity.jpg","contentUrl":"https:\/\/granicus.com\/wp-content\/uploads\/resource_govCommunity.jpg","width":1440,"height":590},{"@type":"BreadcrumbList","@id":"https:\/\/granicus.com\/uk\/blog\/want-help-with-covid-19-join-govcommunity\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/granicus.com\/uk\/"},{"@type":"ListItem","position":2,"name":"Want Help With COVID-19? Join govCommunity"}]},{"@type":"WebSite","@id":"https:\/\/granicus.com\/uk\/#website","url":"https:\/\/granicus.com\/uk\/","name":"Granicus","description":"","publisher":{"@id":"https:\/\/granicus.com\/uk\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/granicus.com\/uk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/granicus.com\/uk\/#organization","name":"Granicus","url":"https:\/\/granicus.com\/uk\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/granicus.com\/uk\/#\/schema\/logo\/image\/","url":"https:\/\/granicus.com\/wp-content\/uploads\/2023\/05\/Granicus-G-logo-Red.svg","contentUrl":"https:\/\/granicus.com\/wp-content\/uploads\/2023\/05\/Granicus-G-logo-Red.svg","width":"1024","height":"1024","caption":"Granicus"},"image":{"@id":"https:\/\/granicus.com\/uk\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/granicusco\/","https:\/\/x.com\/Granicus","https:\/\/www.linkedin.com\/company\/granicusinc\/","https:\/\/www.facebook.com\/granicusco","https:\/\/www.facebook.com\/granicuslac","https:\/\/www.youtube.com\/@GranicusLAC","https:\/\/www.instagram.com\/granicuslac\/","https:\/\/www.linkedin.com\/company\/granicuslac","https:\/\/twitter.com\/granicuslac\/","https:\/\/twitter.com\/GranicusUK"]},{"@type":"Person","@id":"https:\/\/granicus.com\/uk\/#\/schema\/person\/86d618ccb52051e285962f72626e8881","name":"Granicus Marketing","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/granicus.com\/uk\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/f18a3514fa5c1d54c5ef212b4ddd23f1946461a2d8d778191a29a45101706969?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/f18a3514fa5c1d54c5ef212b4ddd23f1946461a2d8d778191a29a45101706969?s=96&d=mm&r=g","caption":"Granicus Marketing"}}]}},"acf":{"page_type":"internal","external_url":"","page_template":"centered","sidebar_position":"right","post_author":"","post_date":"","post_description":"","post_link":"","post_file":false,"media_gallery":false,"project_metrics_title":"","project_metrics":false,"show_hero":false,"hero_margin":false,"hero_type":"image","hero_subhead":"","hero_headline":"","hero_text":"","hero_button":"","hero_icon":false,"hero_image":false,"sidebar_type":"sticky","content_builder_sidebar_group":{"content_builder_sidebar":false},"flexible_page_builder_group":{"flexible_page_builder_fields":[{"acf_fc_layout":"wysiwyg","add_menu_anchor":false,"anchor_menu_text":"","wysiwyg_group":{"show_section":true,"alignment":"left","subhead":"","headline":"","wysiwyg":"<p>We at Granicus have heard from hundreds of government communicators looking for tips, use cases, and best practices on managing the COVID-19 crisis.<\/p>\n<p>We realised that one of the best ways to connect you with that information was to connect you with one another. So we created something that\u2019s just for you, an online forum to chat with others virtually and share directly what\u2019s been working in your communities.<\/p>\n<p><strong>It\u2019s called govCommunity.<\/strong><\/p>\n<p>Below, we\u2019ll cover the basics (what it is, how to join) as well as best practices for getting the most out of your experience.<\/p>\n<p>Want to get started right now? No problem! <a href=\"https:\/\/govcommunity.granicus.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Get started with govCommunity &gt;&gt;<\/a><\/p>\n<h2 style=\"margin-bottom: 15px;\">So, What Is govCommunity Exactly?<\/h2>\n<p>govCommunity is an online environment where organisations across the world can connect with one another, ask questions, and share examples. Members can collaborate and get pressing questions answered\u202fby their trusted peers \u2014\u202fregarding the COVID-19 pandemic and beyond.<\/p>\n<p>This online environment is hosted through Slack, a platform used by 12 million people for easy, instant collaboration.<\/p>\n<p><img decoding=\"async\" class=\"size-full\" src=\"https:\/\/uk.granicus.com\/wp-content\/uploads\/image\/png\/govCommunity-1.png\" alt=\"govCommunity discussion\" \/><\/p>\n<p>When you join govCommunity, you gain access to a network of like-minded government communicators. You can ask questions, answer them, and share examples. You can join the channels relevant to you, search through everything that\u2019s been posted, and make others laugh with quirky gifs.<\/p>\n<p>Don\u2019t forget to grab a coffee (or tea if you prefer) and join us for events! Join other communicators at the same time for discussions on a specific topic, hosted by spotlighted customers. For our first govCommunity Coffee Convo, Chris Dudley, at Kirklees Council, discussed using Facebook groups in a time of crisis.<\/p>\n<p>Watch it grow! We believe that, over time, this community will grow to include\u202f more channels to watch and more information that helps you do your job better.<\/p>\n<h2 style=\"margin-bottom: 15px;\">Ready to Join? You\u2019re Only 6 Steps Away<\/h2>\n<p>So you want to see what all the fuss is about? It\u2019s easy. Here\u2019s how in six steps.<\/p>\n<ol>\n<li><a href=\"https:\/\/govcommunity.granicus.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Click here to join.<\/a><\/li>\n<li>Select your government level (Fed, State, Local, or UK) and one or more product interests (which Granicus products you use).<\/li>\n<li>Enter your email address.<\/li>\n<li>Check your email for an invite from Slack (If you don\u2019t see it in your inbox, double check your spam folder.)<\/li>\n<li>From the Slack email, click\u202fthe green\u202f\u201cJoin Now\u201d\u202fbutton.<\/li>\n<li>Enter\u202fyour\u202ffull name and a password, then click \u201cCreate Account.\u201d<\/li>\n<\/ol>\n<h2 style=\"margin-bottom: 15px;\">How to Make the Most of Your Experience<\/h2>\n<p>Here are some tried and tested best practices for using Slack and interacting in govCommunity.<\/p>\n<h4 style=\"margin-bottom: 15px;\">1. Add the Slack app.<\/h4>\n<p><a href=\"https:\/\/slack.com\/downloads\" target=\"_blank\" rel=\"noopener noreferrer\">Download the desktop app<\/a> instead of running Slack from your browser. You can easily launch the app whenever. With desktop notifications, you won\u2019t miss conversations.<\/p>\n<h4 style=\"margin-bottom: 15px;\">2. Set up your profile &amp; say hello!<\/h4>\n<p>Set up your Slack profile. Add your name, contact information, and a picture (you can reuse your LinkedIn headshot). Say hello! Let everyone in the channel know your name, your job position, and where you work.<\/p>\n<p><img decoding=\"async\" class=\"size-full\" src=\"https:\/\/uk.granicus.com\/wp-content\/uploads\/image\/png\/govcommunity-2.png\" alt=\"Don\u2019t forget to fill out your profile and drop in a picture!\" \/><\/p>\n<h4 style=\"margin-bottom: 15px;\">3. Ask a question.<\/h4>\n<p>Go ahead and ask a question. Someone in the community probably has an answer. You can also see if one of your peers has asked a question you can help with. Just reply by starting a thread.<\/p>\n<p>Too shy to ask a question to the whole channel? Direct message (DM) the person you want to communicate with by clicking the plus sign next to \u201cDirect Messages\u201d.<\/p>\n<h4 style=\"margin-bottom: 15px;\">4. Share your work.<\/h4>\n<p>Be proud of what your organisation has accomplished! It takes a lot of work to get a communications plan together and up and running, share screenshots of what you\u2019re doing \u2015 it may help someone else!<\/p>\n<h4 style=\"margin-bottom: 15px;\">5. Be social.<\/h4>\n<p>Attend the scheduled govCommunity Coffee Convos and ask questions and network with your peers.<\/p>\n<p>Can\u2019t attend a session because you have a meeting? Don\u2019t worry, they\u2019ll be recorded and shared to the community.<\/p>\n<p>Have a topic you\u2019d love to share\/speak about on a Coffee Convo? DM Madeline Thomas (Granicus) and she\u2019ll get it on the calendar!<\/p>\n<h4 style=\"margin-bottom: 15px;\">6. Share your feedback.<\/h4>\n<p>Is there something you believe govCommunity is missing or could make it better for all members? DM Madeline Thomas (Granicus) with your idea \u2013 all are welcome!<\/p>\n<h2 style=\"margin-bottom: 15px;\">Bringing It All Together<\/h2>\n<p>We decided to create something that\u2019s just for you \u2014 govCommunity. It\u2019s YOUR community! So collaborate and get pressing questions answered\u202fby one another as well as our network of highly engaged government communicators. Get ready to collaborate and join discussions \u2014 and maybe up your emoji game?<\/p>\n<p><a href=\"https:\/\/govcommunity.granicus.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Join govCommunity now &gt;&gt;<\/a><\/p>\n","button":""}}]},"posts_slider_group":{"show_section":true,"posts_slider":[{"add_anchor":false,"anchor_name":"","background_color":"green","slider_subhead":"","slider_headline":"Discover More Blogs","slider_text":"","slider_type":"blog_posts","manual_resources":false,"slider_resource_tax":"recent","add_additional_filters":false,"department_filter":false,"market_filter":false,"outcome_filter":false,"product_filter":false,"region_filter":false,"solution_filter":false,"topic_filter":false,"slider_link":{"title":"View All Resources","url":"\/uk\/learning-center\/","target":""},"slider_link_icon":false}]},"centered_layout_builder_clone":{"flexible_page_builder_group":{"flexible_page_builder_fields":[{"acf_fc_layout":"wysiwyg","add_menu_anchor":false,"anchor_menu_text":"","wysiwyg_group":{"show_section":true,"alignment":"left","subhead":"","headline":"","wysiwyg":"<p>We at Granicus have heard from hundreds of government communicators looking for tips, use cases, and best practices on managing the COVID-19 crisis.<\/p>\n<p>We realised that one of the best ways to connect you with that information was to connect you with one another. So we created something that\u2019s just for you, an online forum to chat with others virtually and share directly what\u2019s been working in your communities.<\/p>\n<p><strong>It\u2019s called govCommunity.<\/strong><\/p>\n<p>Below, we\u2019ll cover the basics (what it is, how to join) as well as best practices for getting the most out of your experience.<\/p>\n<p>Want to get started right now? No problem! <a href=\"https:\/\/govcommunity.granicus.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Get started with govCommunity &gt;&gt;<\/a><\/p>\n<h2 style=\"margin-bottom: 15px;\">So, What Is govCommunity Exactly?<\/h2>\n<p>govCommunity is an online environment where organisations across the world can connect with one another, ask questions, and share examples. Members can collaborate and get pressing questions answered\u202fby their trusted peers \u2014\u202fregarding the COVID-19 pandemic and beyond.<\/p>\n<p>This online environment is hosted through Slack, a platform used by 12 million people for easy, instant collaboration.<\/p>\n<p><img decoding=\"async\" class=\"size-full\" src=\"https:\/\/uk.granicus.com\/wp-content\/uploads\/image\/png\/govCommunity-1.png\" alt=\"govCommunity discussion\" \/><\/p>\n<p>When you join govCommunity, you gain access to a network of like-minded government communicators. You can ask questions, answer them, and share examples. You can join the channels relevant to you, search through everything that\u2019s been posted, and make others laugh with quirky gifs.<\/p>\n<p>Don\u2019t forget to grab a coffee (or tea if you prefer) and join us for events! Join other communicators at the same time for discussions on a specific topic, hosted by spotlighted customers. For our first govCommunity Coffee Convo, Chris Dudley, at Kirklees Council, discussed using Facebook groups in a time of crisis.<\/p>\n<p>Watch it grow! We believe that, over time, this community will grow to include\u202f more channels to watch and more information that helps you do your job better.<\/p>\n<h2 style=\"margin-bottom: 15px;\">Ready to Join? You\u2019re Only 6 Steps Away<\/h2>\n<p>So you want to see what all the fuss is about? It\u2019s easy. Here\u2019s how in six steps.<\/p>\n<ol>\n<li><a href=\"https:\/\/govcommunity.granicus.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Click here to join.<\/a><\/li>\n<li>Select your government level (Fed, State, Local, or UK) and one or more product interests (which Granicus products you use).<\/li>\n<li>Enter your email address.<\/li>\n<li>Check your email for an invite from Slack (If you don\u2019t see it in your inbox, double check your spam folder.)<\/li>\n<li>From the Slack email, click\u202fthe green\u202f\u201cJoin Now\u201d\u202fbutton.<\/li>\n<li>Enter\u202fyour\u202ffull name and a password, then click \u201cCreate Account.\u201d<\/li>\n<\/ol>\n<h2 style=\"margin-bottom: 15px;\">How to Make the Most of Your Experience<\/h2>\n<p>Here are some tried and tested best practices for using Slack and interacting in govCommunity.<\/p>\n<h4 style=\"margin-bottom: 15px;\">1. Add the Slack app.<\/h4>\n<p><a href=\"https:\/\/slack.com\/downloads\" target=\"_blank\" rel=\"noopener noreferrer\">Download the desktop app<\/a> instead of running Slack from your browser. You can easily launch the app whenever. With desktop notifications, you won\u2019t miss conversations.<\/p>\n<h4 style=\"margin-bottom: 15px;\">2. Set up your profile &amp; say hello!<\/h4>\n<p>Set up your Slack profile. Add your name, contact information, and a picture (you can reuse your LinkedIn headshot). Say hello! Let everyone in the channel know your name, your job position, and where you work.<\/p>\n<p><img decoding=\"async\" class=\"size-full\" src=\"https:\/\/uk.granicus.com\/wp-content\/uploads\/image\/png\/govcommunity-2.png\" alt=\"Don\u2019t forget to fill out your profile and drop in a picture!\" \/><\/p>\n<h4 style=\"margin-bottom: 15px;\">3. Ask a question.<\/h4>\n<p>Go ahead and ask a question. Someone in the community probably has an answer. You can also see if one of your peers has asked a question you can help with. Just reply by starting a thread.<\/p>\n<p>Too shy to ask a question to the whole channel? Direct message (DM) the person you want to communicate with by clicking the plus sign next to \u201cDirect Messages\u201d.<\/p>\n<h4 style=\"margin-bottom: 15px;\">4. Share your work.<\/h4>\n<p>Be proud of what your organisation has accomplished! It takes a lot of work to get a communications plan together and up and running, share screenshots of what you\u2019re doing \u2015 it may help someone else!<\/p>\n<h4 style=\"margin-bottom: 15px;\">5. Be social.<\/h4>\n<p>Attend the scheduled govCommunity Coffee Convos and ask questions and network with your peers.<\/p>\n<p>Can\u2019t attend a session because you have a meeting? Don\u2019t worry, they\u2019ll be recorded and shared to the community.<\/p>\n<p>Have a topic you\u2019d love to share\/speak about on a Coffee Convo? DM Madeline Thomas (Granicus) and she\u2019ll get it on the calendar!<\/p>\n<h4 style=\"margin-bottom: 15px;\">6. Share your feedback.<\/h4>\n<p>Is there something you believe govCommunity is missing or could make it better for all members? DM Madeline Thomas (Granicus) with your idea \u2013 all are welcome!<\/p>\n<h2 style=\"margin-bottom: 15px;\">Bringing It All Together<\/h2>\n<p>We decided to create something that\u2019s just for you \u2014 govCommunity. It\u2019s YOUR community! So collaborate and get pressing questions answered\u202fby one another as well as our network of highly engaged government communicators. Get ready to collaborate and join discussions \u2014 and maybe up your emoji game?<\/p>\n<p><a href=\"https:\/\/govcommunity.granicus.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Join govCommunity now &gt;&gt;<\/a><\/p>\n","button":""}}]}},"post_slider_clone":{"posts_slider_group":{"show_section":true,"posts_slider":[{"add_anchor":false,"anchor_name":"","background_color":"green","slider_subhead":"","slider_headline":"Discover More Blogs","slider_text":"","slider_type":"blog_posts","manual_resources":false,"slider_resource_tax":"recent","add_additional_filters":false,"department_filter":false,"market_filter":false,"outcome_filter":false,"product_filter":false,"region_filter":false,"solution_filter":false,"topic_filter":false,"slider_link":{"title":"View All Resources","url":"\/uk\/learning-center\/","target":""},"slider_link_icon":false}]}},"call_to_action":{"hide_call_to_action":false,"color":"red","custom_cta":false,"custom_subhead":"","custom_headline":"","custom_description":"","custom_link":null,"custom_image":false}},"_links":{"self":[{"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/blog_posts\/40615","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/blog_posts"}],"about":[{"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/types\/blog_posts"}],"author":[{"embeddable":true,"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/users\/11"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/media\/40616"}],"wp:attachment":[{"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/media?parent=40615"}],"wp:term":[{"taxonomy":"resource_tax_market","embeddable":true,"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/resource_tax_market?post=40615"},{"taxonomy":"resource_tax_dept","embeddable":true,"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/resource_tax_dept?post=40615"},{"taxonomy":"resource_tax_type","embeddable":true,"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/resource_tax_type?post=40615"},{"taxonomy":"resource_tax_region","embeddable":true,"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/resource_tax_region?post=40615"},{"taxonomy":"resource_tax_outcomes","embeddable":true,"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/resource_tax_outcomes?post=40615"},{"taxonomy":"resource_tax_topic","embeddable":true,"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/resource_tax_topic?post=40615"},{"taxonomy":"resource_tax_products","embeddable":true,"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/resource_tax_products?post=40615"},{"taxonomy":"resource_tax_solutions","embeddable":true,"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/resource_tax_solutions?post=40615"},{"taxonomy":"resource_tax_services","embeddable":true,"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/resource_tax_services?post=40615"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}