{"id":40101,"date":"2017-04-10T12:35:02","date_gmt":"2017-04-10T16:35:02","guid":{"rendered":"https:\/\/granicus.com\/blog\/simple-api-can-automate-delivery-complex-communications\/"},"modified":"2024-02-22T10:01:44","modified_gmt":"2024-02-22T15:01:44","slug":"simple-api-can-automate-delivery-complex-communications","status":"publish","type":"blog_posts","link":"https:\/\/granicus.com\/uk\/blog\/simple-api-can-automate-delivery-complex-communications\/","title":{"rendered":"How a simple API can automate delivery of complex 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Instead, the solution was to write an integration with GovDelivery\u2019s Topics API&#8221;, available with the GovDelivery Communications Cloud by Granicus.<\/p>\n<p>Washington wanted to offer topic subscriptions for each of these legislative bills, but due to the volume of bills, the ability to automate the creation of a topic for each bill was essential. They\u00a0used an application that uses<a href=\"http:\/\/developer.govdelivery.com\/api\/comm_cloud_v1\/Content\/API\/Comm%20Cloud%20V1\/API_CommCloudV1_Topics.htm\"> GovDelivery\u2019s Topic API<\/a> to automate the creation of bill topics. While Washington implemented the bill notifications late during the last legislative session, the API still generated more than 400 bill topics.<\/p>\n<p>According to Brad, setting up the API integration was easy thanks to the documentation and assistance from Granicus&#8217; implementation team. There were a number of communications between Washington state and Granicus\u00a0to fully understand the Topics API features, for example to &#8216;Page Watch&#8217; and &#8216;Page Watch Auto-send&#8217;.<\/p>\n<p>Page Watch is a Granicus\u00a0tool used to notify subscribers when content is updated online. The feature \u2018watches\u2019 online content hosted on client servers using HTTP and cues administrators to notify subscribers of any updates to that content. This removes the need for any manual work to produce and disseminate any communication.<\/p>\n<p>By enabling Page Watch functionality and integrating it with an API, Washington was able to easily create a system that would better inform their citizens who wanted to engage on bill development.<\/p>\n<p>While the state benefited from automation, the real beneficiary are the citizens who immediately receive notifications on the bills they&#8217;re interested in.<\/p>\n<p>Washington is a great\u00a0example of how even the most subtle automation can enhance the citizen experience in big ways, and also save time and resources for busy government teams.<\/p>\n<p>To find out how your organisation could benefit from using our Topic API (to sync your email\/SMS alert topics with another website, database or software system), please <a href=\"https:\/\/uk.granicus.com\/contact-us\/\">contact us.<\/a><\/p>\n","button":""}}]}},"post_slider_clone":{"posts_slider_group":{"show_section":true,"posts_slider":[{"add_anchor":false,"anchor_name":"","background_color":"green","slider_subhead":"","slider_headline":"Discover More Blogs","slider_text":"","slider_type":"blog_posts","manual_resources":false,"slider_resource_tax":"recent","add_additional_filters":false,"department_filter":false,"market_filter":false,"outcome_filter":false,"product_filter":false,"region_filter":false,"solution_filter":false,"topic_filter":false,"slider_link":{"title":"View All Resources","url":"\/uk\/learning-center\/","target":""},"slider_link_icon":false}]}},"call_to_action":{"hide_call_to_action":false,"color":"red","custom_cta":false,"custom_subhead":"","custom_headline":"","custom_description":"","custom_link":null,"custom_image":false}},"_links":{"self":[{"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/blog_posts\/40101","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/blog_posts"}],"about":[{"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/types\/blog_posts"}],"author":[{"embeddable":true,"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/users\/11"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/media\/40102"}],"wp:attachment":[{"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/media?parent=40101"}],"wp:term":[{"taxonomy":"resource_tax_market","embeddable":true,"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/resource_tax_market?post=40101"},{"taxonomy":"resource_tax_dept","embeddable":true,"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/resource_tax_dept?post=40101"},{"taxonomy":"resource_tax_type","embeddable":true,"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/resource_tax_type?post=40101"},{"taxonomy":"resource_tax_region","embeddable":true,"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/resource_tax_region?post=40101"},{"taxonomy":"resource_tax_outcomes","embeddable":true,"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/resource_tax_outcomes?post=40101"},{"taxonomy":"resource_tax_topic","embeddable":true,"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/resource_tax_topic?post=40101"},{"taxonomy":"resource_tax_products","embeddable":true,"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/resource_tax_products?post=40101"},{"taxonomy":"resource_tax_solutions","embeddable":true,"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/resource_tax_solutions?post=40101"},{"taxonomy":"resource_tax_services","embeddable":true,"href":"https:\/\/granicus.com\/uk\/wp-json\/wp\/v2\/resource_tax_services?post=40101"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}