Pinellas County Cut Agenda Item Approval Time by 75 Percent—Here’s How They Did It

Meeting and Agenda item approval

Paper processes can make getting things done in government difficult. Or in the case of Pinellas County, Florida, it can make it nearly impossible. Imagine this: You’re an employee for the county government and need to get board approval before your department can do something critical to its mission. That should be a pretty simple… Read more »



Are You Embracing the Principles of a Modern Digital Government?

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[Note: This article about modern digital government is a cross-post from our sister organization GovLoop] As technology continues to modernize, organizations across sectors have leveraged new digital tools to improve interactions with the people they serve. By integrating these tools into everyday interactions on multiple platforms, government has reached unparalleled levels of engagement, allowing public… Read more »





Lessons from the UK: Channel Shift in the Public Sector

Channel Shift in UK

As budgets continue to shrink and expectations continue to rise, government has to explore different ways to effectively drive their mission. Shifting to digital channels of engagement with citizens is one way to save money and increase efficiency. But achieving channel shift is challenging with outdated tools. Fortunately, our friends across the pond have been… Read more »



Uniting Super Powers For A Seamless Digital Journey

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For years, you’ve been hearing about how the “digital revolution” would change the relationship between government and citizens. As companies like Amazon and Uber have curated a highly-personalized and powerful digital experience for their customers, the modern citizen has undoubtedly come to expect this new normal in civic engagement, as well. And while this is… Read more »