Local Government Shift: Smaller Budget, Big Opportunity

At November’s UK annual digital communications event in London, speaker Carl Haggerty offered his insights (and delightful illustrations) about the the state of local government communications.  Carl, a Digital Communications Manager for the Devon City Council, started off by noting that local governments have taken on massive amounts of debt and are being forced to… Read more »


2014 UK & Europe Client Newsletter

By Dave Worsell, Director, Government Solutions, GovDelivery UK 2013 has flashed by. It’s been a busy year for the GovDelivery team and we’re delighted to have welcomed a very large number of new clients the past year including HMRC, Office for National Statistics, Devon, Birmingham, Thurrock, Stockport, Rotherham, Vale of Glamorgan… in fact far too… Read more »


Complementing social media in defence communications

By Michael Bayliss-Brown, Public Sector Sales Consultant How the Ministry of Defence (MoD) can streamline digital communications to engage the public, increase efficiency, improve effectiveness and achieve cost savings. The Guardian recently hosted a live chat regarding digital transformation at the Ministry of Defence (MoD) to uncover the innovation, transparency and citizen engagement at work within the… Read more »


Annual UK Conference by the Tweets

With more than 150 attendees, 9 speakers, 520+ tweets with an estimated reach of 90k people, and 1 hour of drinking and networking, the annual UK digital communications event adds up to a great success! Over the next few weeks we’ll take a deeper dive into each of the presentations given by local UK government… Read more »


Leadership Excellence Award Winner Carl Haggerty on the State of Local Government Communications

Congratulations to Carl Haggerty for winning the Leadership Excellence award from the Guardian’s Public Leaders Network! Haggerty is the Digital Communications Manager at GovDelivery client, Devon County Council. He champions and develops the digital agenda within the council and oversees the council’s corporate web presence and intranet. We were lucky to have him as one… Read more »


No Government Organisation is an Island

“No department can sit in isolation… so many things that the citizen is interested in connect between departments and they connect between you and central government. And if government is going to be successful at delivering this very ambitious intent to put the public and business at the heart of everything then that is really… Read more »


Great Government Websites – Benchmarking the Best

Our recent post on the websites three deadly sins to avoid for government websites looking to engage stakeholders and gain web traffic discussed why the majority of websites fail to attract their target audience. While many websites may struggle to meet customer expectations, especially in the public sector, there are many shining examples of government… Read more »


PLUS ONE: Why Google+ is now part of the comms landscape

Guest Post by Dan Slee Ladies and gentlemen, I admit it. Google+ is starting to become a contender for comms people.  Yes, it’s true that it has only a percentage of the users that Facebook has. But when the bottom line of that percentage is 230 million that’s a significant figure. It’s also true that some people… Read more »


How UK Government Organisations are Improving Citizen Engagement

By Kathy Kyle, Digital Communications Consultant at GovDelivery UK According to a Capgemini/ European Commission eGovernment Benchmark report, less than half of Europeans don’t use digital government services. Despite the increase in the uptake of digital services across virtually every sector, 80 per cent of those not using digital services for government business are simply… Read more »


Integrating Government Social Media and Email Communications

In previous blogs you’ve heard about how government organizations are embracing digital communication channels – replacing traditional face-to-face and paper-based methods – to share information with citizens and other stakeholders. In fact, Britain’s coalition government announced last month that it would be providing ‘Twitter exclusives’ to journalists to bolster its social media image and help… Read more »