Are You Embracing the Principles of a Modern Digital Government?

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[Note: This article about modern digital government is a cross-post from our sister organization GovLoop] As technology continues to modernize, organizations across sectors have leveraged new digital tools to improve interactions with the people they serve. By integrating these tools into everyday interactions on multiple platforms, government has reached unparalleled levels of engagement, allowing public… Read more »




The Secret to Communicating With Employees: Start a Dialogue

Think about the best conversations you’ve had in your life, whether with friends, loved ones or total strangers. I’d bet you felt like people were really listening to each other, actively paying attention and there was a real give and take. You weren’t being spoken to—you were a participant whose ideas were valued. Communicating with… Read more »


The Facebook Phenomenon

Part three in our David Kirkpatrick video series! Did you catch our first and second videos? David Kirkpatrick sits down with GovDelivery to discuss the Facebook Phenomenon and why Facebook  now dominates social networking. He also shares his thoughts on how government can leverage the power of Facebook to help improve citizen satisfaction. Watch the… Read more »


How social media has changed government-to-citizen interaction

This is part two in our David Kirkpatrick video series. Did you catch yesterday’s video? David Kirkpatrick, author of “The Facebook Effect,” sat down with us after our social media conference to discuss how Facebook and social media has changed the way government interacts with citizens. He also delves into the question that many government… Read more »