Fostering Citizen Engagement Through Text Messaging Campaigns

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This post was originally featured in the GovLoop guide: “Preparing for the Era of Digital Transformation.” The article features an Interview with Andy Krzmarzick, Vice President of Learning and Development, Granicus Many government employees rely on high levels of citizen engagement and feedback to effectively do their job and improve services. However, this proves difficult… Read more »




Growing New Audiences with Text Surveys

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A major construction project is scheduled to begin this fall in San Francisco that will overhaul a two-mile stretch of urban state highway from sidewalk to sidewalk, from 15 feet below the ground to 30 feet above, and all the utilities and roadway in between. The Van Ness Improvement Project will fully transform one of… Read more »


10 Tips for Text Messaging in Government

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Government agencies are constantly striving to better connect and serve citizens. Often, this has meant adopting new technologies as information consumption becomes increasingly computerized and mobile. To meet these changing trends, some government agencies are turning to text messaging services as an opportunity to engage easily and effectively. This switch is a smart one. As… Read more »




GovDelivery Launches Enhancements to Interactive Text Messaging Solution to Improve the Citizen Experience

Originally posted by Michelle Lee on the Textizen blog here. For more information on GovDelivery’s acquisition of Textizen, read this post. GovDelivery’s Interactive Text Messaging solution from Textizen provides technology for all levels of government, and as the technology grows, we’re seeing firsthand the very personal relationships agencies using the solution have with the citizens… Read more »