Breaking Down Barriers to Effective Emergency Notifications

Over the past week, we’ve seen how critical communications can be when a disaster strikes. After an event like Hurricane Sandy, it’s clear that government organizations have an obligation to keep the public safe and informed. To accomplish this, people need specific information — such as where to seek shelter if they’re being evacuated or… Read more »


Content Marketing – Government Style

On October 16, 2012, GovDelivery hosted our Annual Federal Digital Communications Event in Washington D.C. Our CEO Scott Burns discussed the need for government organizations to adopt methods used by private sector marketers in order to dramatically increase the number of people being reached. Some assume the best way of doing this is to push… Read more »


Promoting Your Mobile Apps

In today’s world, the way we consume information has changed at the speed of light—or perhaps more accurately, at the speed of electrons. The quaint days a few decades ago when television was dominated only by the big three networks or when the daily newspaper was the primary source of news are long gone. Today,… Read more »


The Way Forward to a More Innovative Government

By John Simpson, Federal Consultant In July 2012, the Partnership for Public Service and Deloitte published a report based on analyzing data from the 2011 Office of Personnel Management’s (OPM) Federal Employee Viewpoint Survey to summarize the sentiments of government employees on their view of innovation in their working environment. While a significant majority of… Read more »


Curbing Future Terrorists with Online Engagement

By John Simpson, Federal Consultant, GovDelivery Over the weekend,  Politico published an opinion article on how the Center for Strategic Counterterrorism Communications (CSCC) within the U.S. Department of State uses social media and web forums to engage with potential radical groups to help influence them against violence or becoming a part of terrorist organizations. Unlike commercial marketing… Read more »


Shifting gears

By Dave Worsell, Director, Government Solutions, GovDelivery UK Up and down the UK, local government project teams are developing channel shift strategies, implementing new citizen relationship management systems (CRMs) and developing new websites.  The primary aim behind many of these projects is to promote customer self-service and reduce costs. These projects are costing local government millions… Read more »


Why government must embrace failure as a mission critical value

In the current heated political climate, lots of air time is given to the failures of the opposing party. “This policy was a total failure.” “That idea cost us a fortune and nothing worked.” “That was a horrible idea, and I will work to reverse it.” This kind of rhetoric highlights two important issues that… Read more »


Federal Agency Distributes Content More Broadly, Educates & Informs for Safety

If you work in or around Federal government in technology, it’s impossible to have missed the White House’s new strategy for the federal government, Digital Government: Building a 21st Century Platform to Better Serve the American People. In the White House blog, U.S. Chief Information Officer Steven VanRoekel discussed the strategy as a critical roadmap… Read more »


Should You Ignore Citizen Expectations?

By Steve Ressler, Founder of GovLoop I’m having my first child in 5 weeks (by “I,” I mean my wife is doing all the real work). So I’m in the process of looking for a pediatrician. As a technologist, one of my questions I keep on asking potential pediatricians is: Do you have an electronic… Read more »


4 Ways Your Organization Can Use Facebook’s New Page Features

This summer, Facebook has released several new features for Facebook Pages that allow organizations more control over creating, releasing and managing content and messages. The newest features include scheduled page posts, unpublished page posts, and page admin permissions for third-party apps. Scheduling posts is a feature previously available to Page administrators using third-party solutions, like… Read more »