Interactive Text Messaging Gave TransFort the Insight It Needed to Improve Bike-Friendly Public Transportation

Fort Collins prides itself of being a great community for bicyclists, but wanted to make sure amenity updates to TransFort’s rapid transit system, Max, were in line with what the whole community wanted, not just a vocal minority. See how it used interactive text messaging to poll citizens on just what types of amenities they were looking for.

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Driving mission impact with a more engaged stakeholder base – an ONS case study

As a government agency, serving your stakeholders is at the core of your mission. You have information that your citizens need, and it’s your job as a communicator to get it to them. But getting the right information to the right people at the right time isn’t as simple as sending a letter anymore. While… Read more »


Central Government Success Story: HM Revenue & Customs

At this year’s U.K. digital communications event, “Reaching More People: Transforming Public Service Delivery with Collaborative Communications”, Oliver McGuire and Mike Brook of HM Revenue and Customs (HMRC) spoke about their agency’s efforts to reach more people in a more effective way in their presentation, “Central Government Success Story: HMRC”.  Oliver, SME Education Strategy Manager… Read more »