7 Takeaways from UK government’s top communicators

Are you still measuring and delivering to the goals put in place when you launched your current digital channels? That was the first challenge posed to attendees at the 5th Annual UK Government Communications Conference. At this year’s event, speakers across European, Central and Local government gathered to share strategies to delivering and measuring the… Read more »


Stearns County Shows the Power of Email

Lowering local crime rates is the goal of every law enforcement agency, but it’s not an easy goal to achieve. Local police departments create crime tip phone lines; however, calling isn’t always the best option to report crimes. And in this more digital world, many citizens prefer to use channels they’re already using. For this… Read more »


Answering Your Questions on Citizen Engagement: Part 2

This post is a continuation from last month’s blog answering some of the questions we received during and following our Citizen Engagement webinar with insights from Ruthbea Clarke of IDC Government Insights and Mary Yang of GovDelivery. In the last post, we were able to compile the responses to questions answered during the webinar. Here… Read more »


Answering Your Questions on Citizen Engagement: Part 1

We had an incredible flood of questions during and following our Citizen Engagement webinar last month with insights from Ruthbea Clarke of IDC Government Insights and Mary Yang of GovDelivery. So, we decided to compile some of those questions and their responses (including the ones we weren’t able to address live during the webinar) into… Read more »


How 3 Government Organizations Capitalize on the Power of Reach

Last week we hosted government communicators from across Northern California for our first Digital Communications Tour stop of 2014 in Oakland, California (look for our upcoming events near you in Austin, Raleigh, Washington D.C., and St. Paul). Government communicators took the Bay Area by storm to discuss communicating with more people and encouraging those people… Read more »


Local Government Shift: Smaller Budget, Big Opportunity

At November’s UK annual digital communications event in London, speaker Carl Haggerty offered his insights (and delightful illustrations) about the the state of local government communications.  Carl, a Digital Communications Manager for the Devon City Council, started off by noting that local governments have taken on massive amounts of debt and are being forced to… Read more »


Southampton City Council’s Journey to Email Marketing Success

In her presentation, “Unitary Government Success Story: Southampton City Council,” at this year’s annual UK digital communications event, Communications Manager Rosanna Coppen shared the story of Southampton City Council’s journey to creating a successful email marketing program.  Prior to switching to the GovDelivery system in July of 2012, all of the Council’s group emailing was… Read more »


Factoring the “Power of Reach” into your Public Sector Communications

The Port of Tacoma was looking for a digital communications solution to deliver relevant information to its stakeholders, and increase the number of those stakeholders that it was able to quickly and easily reach. Using GovDelivery, the Port of Tacoma overcame challenges in deliverability, automation and integration with internal systems. The GovDelivery Communications Cloud is now… Read more »


Text messages can help you find in-person enrollment help

GovDelivery client King County, Washington recently kicked off a new mobile communications initiative to spread the word about their healthcare offerings and services. Here is a guest post from King County on how text messaging is helping the organization reach more people.  An innovative new texting program is making it a little easier to find… Read more »