Most organizations understand the importance of communication with outside stakeholders. Whether communicating directly to citizens, the press, or other important areas, we spend time focusing on getting the right message to the right person at the right time.
But too often, we don’t spend even 5 percent of the same energy to focus on internal communications. We simply rehash the same strategy we’ve always done – an occasional email and perhaps a town hall.
So here are six ways to improve internal communication.