This post is excerpted from GovLoop’s recent guide, Preparing for the Era of Digital Transformation. Featured in this piece is Andy Krzmarzick, Vice President of Solutions Consulting, at Granicus. Many government employees rely on high levels of citizen engagement and feedback to effectively do their job and improve services. However, this proves difficult when citizens… Read more »
Fort Collins prides itself of being a great community for bicyclists, but wanted to make sure amenity updates to TransFort’s rapid transit system, Max, were in line with what the whole community wanted, not just a vocal minority. See how it used interactive text messaging to poll citizens on just what types of amenities they were looking for.
All images via The Great Exchange. A major suburban county in the Atlanta metro region, Gwinnett County boasts a population of around 900,000 people, spread out over a vast area. As is typical in the suburban United States, cars are the dominant form of transportation in Gwinnett, and other options for getting around are limited.… Read more »
Originally posted by Michelle Lee on the Textizen blog here. For more information on GovDelivery’s acquisition of Textizen, read this post. GovDelivery’s Interactive Text Messaging solution from Textizen provides technology for all levels of government, and as the technology grows, we’re seeing firsthand the very personal relationships agencies using the solution have with the citizens… Read more »