Change is hard, but changing to comply with FedRAMP has been good. We learned a lot along the way, and came out with a wealth of knowledge and experience.
Security matters, and cloud security matters a lot – moreso than ever in the public sector. FedRAMP is the future of government digital security. Here’s why you should care.
By Daniel Vasey, Sr. Market Development Strategist If your organization isn’t leveraging data to drive your customer experience, we’ve got good news. Last week’s DigitalGov Citizen Services Summit combined all the latest data research and thought leadership into a jam-packed, information-rich conference. DigitalGov took a different, more actionable spin on the data trend by examining how data… Read more »
It’s likely that you have heard of Vine in recent months. For those of you who haven’t (or who have, but aren’t exactly sure what it is) Vine is a mobile app by Twitter that allows users to create and post short, 6 second video clips. In turn, the videos can be uploaded, shared and… Read more »
By Lance Horne, General Manager, GovDelivery Federal Team Has anyone ever encouraged you to act more like an entrepreneur? If you’ve been given well-meaning advice about being more nimble and agile in your federal agency, then you probably know what I’m talking about. The Merriam Webster definition of entrepreneur is “one who organizes, manages, and… Read more »
By John Simpson, Federal Consultant In July 2012, the Partnership for Public Service and Deloitte published a report based on analyzing data from the 2011 Office of Personnel Management’s (OPM) Federal Employee Viewpoint Survey to summarize the sentiments of government employees on their view of innovation in their working environment. While a significant majority of… Read more »
By Bobbie Browning, Senior Vice President Engaging customers, building relationships and encouraging return visitors are hallmarks of outstanding B2C websites. Leaders in this arena are Apple®, Amazon® and Wells Fargo®. In the age of 4G networks, personalized product updates and mobile shopping applications, we’ve come to expect highly-personalized and efficient online experiences. I can order… Read more »
By Guest Author Dave McClure, Associate Administrator, Office of Citizen Services and Innovative Technologies U.S. General Services Administration We live our lives in real time and the government is moving to respond, react, and communicate with the public in more open and agile ways. Often, however, we find that the information is coming out from… Read more »