GovDelivery Launches Enhancements to Interactive Text Messaging Solution to Improve the Citizen Experience

Originally posted by Michelle Lee on the Textizen blog here. For more information on GovDelivery’s acquisition of Textizen, read this post. GovDelivery’s Interactive Text Messaging solution from Textizen provides technology for all levels of government, and as the technology grows, we’re seeing firsthand the very personal relationships agencies using the solution have with the citizens… Read more »

Is it time to say goodbye to Facebook?

So, you finally got your public sector organization on Facebook, you set up a page, and over a few months or years you slowly cultivated a strong group of engaged stakeholders. You were gaining fans, your posts were getting better and better, and everything seemed to be going swimmingly. Then one day you began to… Read more »

4th of July Updates from the Public Sector

We’re excited to celebrate Independence Day tomorrow! This week government organizations across the U.S. are sending updates to commemorate the holiday. Check out some of the messages public sector organizations have been sending (both this year and in the past) to engage their stakeholders in new ways. And don’t forget to sign up to receive… Read more »

Citizen Engagement at the Department of the Interior

If we asked you a few years ago what the U.S. Department of the Interior is and what it does as a government agency, would you know? In 2009 after conducting research about this very question, the Interior realized that for the vast majority of the public, the answer was a resounding “no.” The Interior’s… Read more »