Video: Leveraging the power of social media in government

Scott Burns, CEO and co-Founder of GovDelivery, provides insights for how government agencies can leverage the power of social media. Watch the video to hear Scott discuss social media as part of an integrated communications strategy that incorporates email and text messaging/SMS to fight through the “noise.” What do you think? How did your government… Read more »

CityCamp MN: It’s all about social media

A couple weeks ago, I attended the first Minnesota CityCamp, hosted by and the Public and Non-Profit Leadership Center at the Humphrey School (University of Minnesota). With more than 150 attendees, this unconference’s theme – “Community 2.0” – was clearly one that spoke to people. Though the unconference was held in Minneapolis, some participants… Read more »

Why is Driving Innovation + Livestream on Thursday 11/10! Join in!

INNOVATION AT ITS BEST: CHALLENGE.GOV. Government has made a ton of progress in innovation over the last few years. And many will find it hard to disagree that some of the most innovative citizen creations have been catalyzed and precipitated with the launch of What is it? is simply a place where the… Read more »

Facebook’s Top 10 for Government

By Mary Yang, Marketing Communications Manager, GovDelivery At GovDelivery’s October 19th social media conference in Washington, DC, more than 300 attendees received some valuable tips on Facebook usage by government agencies from Adam Conner, Associate Manager of Public Policy at Facebook. His engaging, fast-paced and helpful presentation included his top 10 “musts” for governments using Facebook… Read more »

Public Safety All-Stars – Using Digital Channels To Keep Us Safe

By Jennifer Kaplan, Client Success Consultant, State & Local “Public Safety” is typically defined as the prevention of and protection from events that could endanger the safety of the general public from significant danger, injury/harm or damage.  Public safety as a whole is crucial to our well being, and we rely our on our Police… Read more »

New Facebook Page Insights Available Now

By Lauren Modeen, Manager of Digital Strategy, GovDelivery/GovLoop Facebook Page Insights are now available to page owners. This is a significant improvement from the previous insights capability with lots of opportunity to dive into more granular data, learn more about what your audience wants, host better conversations, and reach more fans. Here’s a fantastic guide… Read more »

Would you order your birth certificate online?

By Mary Yang, Marketing Communications Manager, GovDelivery Earlier this week, Government Technology featured an article about Ottawa County, Mich., which announced a service that is rarely seen in local, state or federal government. Citizens can now “order and instantly print out certified copies of vital records from the county clerk’s office” through their website. This… Read more »