8 Ways for Government to Engage Citizens with Social Media

Last week, Kristy Fifelski, known as “GovGirl”, shared tips and tools for government organizations looking to take their social media efforts to the next level in a GovDelivery-sponsored webinar titled “You’re On Social Media…Now What?”. The upbeat presentation provided useful ideas beyond the simple how-to’s of setting up a social media presence, offering actionable tactics… Read more »


Social media is more than just followers

By John Simpson, Federal Consultant It’s a given that social media and its wide reach with the public has revolutionized how organizations and companies interact with their stakeholders. Communicating to citizens through channels like Facebook and Twitter allows for a free, easy and more direct connection. Much of the government has embraced social media, working… Read more »


Public sector subscriptions – 5 myths busted

By Dave Worsell, Director, Government Solutions, GovDelivery UK We live in the “Information Age”.  We clamour for information. We want it now in bite-sized, personalised chunks.  We demand it in the format we want, on the device we want, when we want it…often before we even know we want it. More, more, more… Amazon sees… Read more »


Government success with social media

This blog post is a response to a recent article in the Minneapolis/St. Paul Star Tribune on social media in government. It was a great article, but I felt compelled to respond! ************ I work for a company that does digital communication management (email/text/rss/social media) exclusively for the public sector.  It’s relatively common for cities… Read more »


12 Cool Social Media Stats, Tools, and Books Not to Miss – Part 1

To continue the ongoing holiday theme of 12 –  I thought it would be helpful to share my favorite 12 social media stats, tools, and books that I’ve come across this week. You know – – instead of french hens or ladies dancing. Although french hens would definitely be neat. But I digress. Here are… Read more »


HootSuite Launches New App Directory

HootSuite, which gained prominence as a Twitter dashboard/management tool, launched a new App Directory last month. HootSuite had already added social media channel integration as they grew; their dashboard currently allows you to manage your Facebook, LinkedIn, Ping.fm, WordPress, MySpace, Foursquare and mixi pages/accounts (along with Twitter). And now they’ve expanded their reach again with… Read more »


Video: Leveraging the power of social media in government

Scott Burns, CEO and co-Founder of GovDelivery, provides insights for how government agencies can leverage the power of social media. Watch the video to hear Scott discuss social media as part of an integrated communications strategy that incorporates email and text messaging/SMS to fight through the “noise.” What do you think? How did your government… Read more »


The Facebook Phenomenon

Part three in our David Kirkpatrick video series! Did you catch our first and second videos? David Kirkpatrick sits down with GovDelivery to discuss the Facebook Phenomenon and why Facebook  now dominates social networking. He also shares his thoughts on how government can leverage the power of Facebook to help improve citizen satisfaction. Watch the… Read more »


How social media has changed government-to-citizen interaction

This is part two in our David Kirkpatrick video series. Did you catch yesterday’s video? David Kirkpatrick, author of “The Facebook Effect,” sat down with us after our social media conference to discuss how Facebook and social media has changed the way government interacts with citizens. He also delves into the question that many government… Read more »