Collaboration is a hot trend for state & local governments

For state and local governments, budgets have been cut across the board while technologies have advanced, which has led to the concept of “shared services.” Shared services, with technologies hosted in the cloud, would allow many state and local governments to combine the use of specific technologies or solutions. Organizations using those services would help… Read more »


Going All Digital: How to Move Paper-Based Transactional Messages Online

I don’t have to tell you how constrained government budgets are these days. If you work in government, you know the depth of budget cuts and lack of resources – but this doesn’t mean that you stop doing the important work you’ve done before. You still need to communicate with your citizens and stakeholders about… Read more »


Email: The Major League Player

When you are formulating your digital communication strategy, what tools form the foundation for your execution? Social media is most likely the first thought that comes to mind these days. And understandably so; social media, in its many forms, can be a very effective communications tool. However, email remains a key tool, especially in the… Read more »


Is There a Best Time to Send an Email?

By Anna Stroncek, Marketing & Communications Intern, GovDelivery With an average of 144.8 billion e-mails sent worldwide on a daily basis, a continually daunting question weighs on the minds of almost all those involved in digital communications: “When is the best time to send an e-mail?” A typical corporate user receives approximately 110 e-mails per… Read more »


Becoming a Hero to Returning Veterans and Families

By Lance Horne, General Manager, GovDelivery Federal Team Last year, Forbes magazine published an article written by a United States Marine Corp sergeant about what it’s like to return from combat. While warfighters are thrilled to be back, many face the surreal task of returning to the life they knew before combat. They come from… Read more »


The Mayors Challenge: Cities Compete for Innovation Prize

By Mike Bernard, Digital Marketing Manager, GovDelivery Innovation in government is a hot topic these days. One of the ways innovation is being encouraged is through the Mayors Challenge. The Mayors Challenge, created by Bloomberg Philanthropies, seeks to “celebrate the creative problem solving and incredible innovation that is happening in the city halls from coast… Read more »



Choosing the right path

By Anna Stroncek, Marketing & Communications Intern, GovDelivery It’s easy to get swept up in the love affair that is digital communications; really, what’s not to love? The opportunities that digital communications can produce are numerous for any given organization (imagine, once and for all, not having to lay out that newsletter month after month!)… Read more »


How to Reach 400% More Audience

This post was revised to include updated information on the webinar. As a government communications professional, being able to reach your stakeholders is possibly the most important part of executing your responsibilities. If you need to send out communications to a specific group of people, being able to reach them is critical. It doesn’t matter… Read more »


How to Get Citizens to Dig Each Other Out After a Snow Storm

On December 26, 2010, a #snowpocalypse dumped a ton of snow in the tri-state area of New York, New Jersey, and Connecticut. As a result of the storm, something very cool happened in Newark. Mayor Booker’s (@CoryBooker) constituents began tweeting requests for help with shoveling at their homes. He responded by taking action, and surprised many… Read more »