National Weather Service Using APIs for Tsunami Alerts

By Richard Fong, Technical Implementation Consultant Tsunami events in 1946 and 1964 devastated Hawaii, Alaska, and the coastlines of Washington, Oregon, and California. The 1946 event started with an earthquake magnitude of 8.1 near Unimak, Alaska. Tsunamis inundated the coast over 100 feet above sea level and destroyed many structures near the Unimak area. The… Read more »


Are silos preventing you from achieving concrete channel shift?

By Mark Nicholson, Account Director, GovDelivery UK My interest was reignited recently on the topic of useful information being virtually untapped (and potentially rendered useless) because certain “islands of information” remain unlinked.  This can be for technical reasons or, in the UK, Data Protection.  Both are a human problem which really should be sorted out… Read more »


3 Not-So-Obvious Email Tips for Government to Effectively Reach Citizens

I’d venture to say that for most of us working in or with government, the more people we can reach effectively, the better off we are. Here are three not-so-obvious ways to do this. For additional best practices like this, be sure to download our newly released guide: Public Sector Digital Management Communication: The Critical… Read more »


Email Communications for Government in the Era of Social Media

It’s hard to dispute that 2011 was the year of social media. The average number of tweets on Twitter rose from 50 million to 140 million. LinkedIn set records as the largest Internet IPO since Google. And over half of Facebook’s 845 million users logged in daily. Some headlines even claimed that “email is dead.”… Read more »


Digital Communication Best Practices Guide Now Available

GovDelivery just released a new guide – Public Sector Digital Communication Management Best Practices: The Critical Role of Email – that details tips and strategies culled from more than 500 state, local, federal and international government organizations. Government Technology recently ran an article with some strategies from this guide. With all the buzz around social… Read more »


The Power of One

By Dave Worsell, Director, Government Solutions, GovDelivery UK I was recently asked to present to the UK Government Digital Service (GDS) for a “Lunch and Learn” session.  The purpose of the presentation was to demonstrate the importance of proactive public sector communications and some of the risks and pitfalls when providing proactive communication on a… Read more »


Top 7 Ways to Engage Event Participants Online & Offline

If you’ve coordinated an event, you know the typical challenges. What are the topics you’ll cover? How do you keep participants informed and involved before and after the event? How do you increase participation? How do you build momentum for an event that’s months away? With restrained budgets and more pressure to justify attending an… Read more »


Access Anywhere – IRS Goes Mobile with Help from GovDelivery

The Internal Revenue Service (IRS) unveiled an updated version of their smartphone application, IRS2Go, in early February. The app was “designed to provide taxpayers easier access to practical tools and information,” and the update included an application programming interface (API) integration with GovDelivery Digital Communication Management (DCM), which allowed app users to sign up to… Read more »


3 Tips on Reaching a Broader Audience with Your Email

In an earlier blog post, Top 3 Email Tips to Engage Your Stakeholders, we lay out some simple tips on crafting targeted email messages, effectively conveying your message and eliciting responses from your audience. Once you have identified the reason your audience should read your message, worked on a clear and personable communication style, and… Read more »


Top 3 Email Tips to Engage Your Stakeholders

Email is one of the most powerful mediums of communication in our technology-driven world. It is cheap; it is effective; and it almost instantaneously broadcasts to millions of clients. Recent studies have shown that, while social media communications is increasing significantly, “email continues to deliver the largest share of both impressions and visitors.” But, if… Read more »