Responsive Design – The Future is Here

If you haven’t heard of Responsive Design yet, you will soon enough. Responsive Design is a new way of dealing with the multitude of devices people are using to view digital content. Responsive Design uses the functionality of CSS3, combined with Unobtrusive JavaScript, to provide an optimal viewing experience across multiple viewing platforms (desktop monitors,… Read more »


MUSTARD MAIL: 20 things to learn from #govd12

This is a guest post from Dan Slee, Senior Press and Publicity Officer at Walsall Council in England. Last Thursdsay, Dan attended GovDelivery UK’s Annual Digital Communications conference to hear more about delivering real value to the public through effective use of digital communications. Okay, so here’s three things that may just help you fall… Read more »


Abandoning Facebook

Yesterday, ReadWriteWeb posted an article detailing why Dallas Mavericks owner and tech billionaire, Mark Cuban, is taking his social media engagement elsewhere, effectively abandoning Facebook as the Dallas Mavericks’ primary social media tool for connecting with fans. Why? The short version: “He’s sick of getting hit with huge fees to send messages to his team’s… Read more »


Email vs. Social Media

Although email traces its history all the way back to the university system in the late 1960s, it wasn’t until the early 1990s that this simple way of communicating literally changed our lives. Just as snail mail was eventually superseded by faxes for the highest priority communications in the 1980s, email came roaring into popular… Read more »


Content Marketing – Government Style

On October 16, 2012, GovDelivery hosted our Annual Federal Digital Communications Event in Washington D.C. Our CEO Scott Burns discussed the need for government organizations to adopt methods used by private sector marketers in order to dramatically increase the number of people being reached. Some assume the best way of doing this is to push… Read more »


Public Sector Panel: Digital Government, Innovation & Communications

Amy DeWolf, Client Engagement Specialist with GovLoop, recently posted about the panel of public sector experts at our annual event in DC. Her post is below: I attended GovDelivery’s annual federal event, Digital Government: The Transformative Power of Communications. The event focused on how digital government, innovation and communications intersect to transform how government operates… Read more »


Digital Government, Innovation & Communciations

Wondering what Digital Government, innovation, and communications have to do with each other? Well, you’re in luck. GovDelivery is hosting its annual Federal Digital Communications event tomorrow, Tuesday, October 16, and our panel of public sector experts and Federal communicators will address these themes. Other speakers will address concrete steps agencies can take to address… Read more »


4 Awesome Government Mobile Use Cases

By Steve Ressler, Founder of GovLoop In 2012, the number of smartphone users will reach 106.7 million with 94% of these users accessing the mobile Internet.  With citizens and government employees increasingly adopting multiple mobile device and having increased expectations on mobile services, how do agencies adapt? It’s important as agencies rush to go mobile… Read more »


Curbing Future Terrorists with Online Engagement

By John Simpson, Federal Consultant, GovDelivery Over the weekend,  Politico published an opinion article on how the Center for Strategic Counterterrorism Communications (CSCC) within the U.S. Department of State uses social media and web forums to engage with potential radical groups to help influence them against violence or becoming a part of terrorist organizations. Unlike commercial marketing… Read more »


Shifting gears

By Dave Worsell, Director, Government Solutions, GovDelivery UK Up and down the UK, local government project teams are developing channel shift strategies, implementing new citizen relationship management systems (CRMs) and developing new websites.  The primary aim behind many of these projects is to promote customer self-service and reduce costs. These projects are costing local government millions… Read more »