Taking Little Bets: Innovation Takes Iterations

By Patrick Fiorenza, Research Analyst, GovLoop I recently attended GovDelivery’s annual event, Digital Government: The Transformative Power of Communications. The event focused on how digital government, innovation and communications intersect to transform how government operates and provides services to citizens through emerging technology. The keynote speaker for the event was Peter Sims, author of Little… Read more »


Digital Government, Innovation & Communciations

Wondering what Digital Government, innovation, and communications have to do with each other? Well, you’re in luck. GovDelivery is hosting its annual Federal Digital Communications event tomorrow, Tuesday, October 16, and our panel of public sector experts and Federal communicators will address these themes. Other speakers will address concrete steps agencies can take to address… Read more »


Say Goodbye to Press Releases

Emily Jarvis, Producer for DorobekINSIDER on GovLoop, recently posted a compelling interview with GovDelivery CEO and co-Founder, Scott Burns, on the changing nature of government communications. Here’s an excerpt from her post: The government has a history of thinking of communication as a one-way press-release oriented type of activity. What we try to do is… Read more »


Promoting Your Mobile Apps

In today’s world, the way we consume information has changed at the speed of light—or perhaps more accurately, at the speed of electrons. The quaint days a few decades ago when television was dominated only by the big three networks or when the daily newspaper was the primary source of news are long gone. Today,… Read more »


4 Awesome Government Mobile Use Cases

By Steve Ressler, Founder of GovLoop In 2012, the number of smartphone users will reach 106.7 million with 94% of these users accessing the mobile Internet.  With citizens and government employees increasingly adopting multiple mobile device and having increased expectations on mobile services, how do agencies adapt? It’s important as agencies rush to go mobile… Read more »


Shifting gears

By Dave Worsell, Director, Government Solutions, GovDelivery UK Up and down the UK, local government project teams are developing channel shift strategies, implementing new citizen relationship management systems (CRMs) and developing new websites.  The primary aim behind many of these projects is to promote customer self-service and reduce costs. These projects are costing local government millions… Read more »


APIs ARE the secret sauce

Yesterday, I attended an outstanding webinar, by my co-worker Richard Fong, about using APIs to improve how the government communicates with the public. He discussed what an API is and why they’re so important to government organizations. Application Programming Interfaces (or APIs) are a hot topic in the government these days. Earlier this year, the… Read more »


Why government must embrace failure as a mission critical value

In the current heated political climate, lots of air time is given to the failures of the opposing party. “This policy was a total failure.” “That idea cost us a fortune and nothing worked.” “That was a horrible idea, and I will work to reverse it.” This kind of rhetoric highlights two important issues that… Read more »


Federal Agency Distributes Content More Broadly, Educates & Informs for Safety

If you work in or around Federal government in technology, it’s impossible to have missed the White House’s new strategy for the federal government, Digital Government: Building a 21st Century Platform to Better Serve the American People. In the White House blog, U.S. Chief Information Officer Steven VanRoekel discussed the strategy as a critical roadmap… Read more »


National Weather Service Using APIs for Tsunami Alerts

By Richard Fong, Technical Implementation Consultant Tsunami events in 1946 and 1964 devastated Hawaii, Alaska, and the coastlines of Washington, Oregon, and California. The 1946 event started with an earthquake magnitude of 8.1 near Unimak, Alaska. Tsunamis inundated the coast over 100 feet above sea level and destroyed many structures near the Unimak area. The… Read more »