Is “big data” essential or the latest marketing-driven buzz word?

By Brent Kastner, CTO, GovDelivery As a self-confessed gadget geek, I tend to have the latest cell phone in my pocket, but do I really need the most up-to-date phone? That question is similar to the question government leaders must ask themselves when faced with new technology options. For example, the “big data” buzz continues… Read more »


Taking an Entrepreneurial Jump on the Cloud

By Lance Horne, General Manager, GovDelivery Federal Team Has anyone ever encouraged you to act more like an entrepreneur? If you’ve been given well-meaning advice about being more nimble and agile in your federal agency, then you probably know what I’m talking about. The Merriam Webster definition of entrepreneur is “one who organizes, manages, and… Read more »


Global leaders tweet towards a more open world?

By John Simpson, Business Consultant, GovDelivery Federal Just after the new year, the Washington Post advertised a recent study showing that an increasing amount of world leaders are taking to Twitter to increase their reach to the public. While this new report from the Digital Policy Council does show a significant upward trend in the number of leaders that… Read more »


Reach Out and Touch Someone

By Lance Horne, General Manager, GovDelivery Federal More than 30 years ago, an ad agency came up with a tagline to soften AT&T’s image and position the company as an indispensable element of everyday American life: “Reach out and touch someone.”  After spending the last 15-plus years working within the public sector in a variety… Read more »


Bridging the gulf of engagement

By Dave Worsell, Director, Government Solutions, GovDelivery UK For Government to achieve its aim of Digital by Default something very important needs to change in 2013. While many public services are available online, the truth is that not enough citizens use them and the considerable investment in the development of electronic public services hasn’t been… Read more »


Top 10 Most Viewed Blog Posts on Reach the Public

I know 2013 started just over a week ago, but it already feels like it’s been weeks since I celebrated the holidays and New Year’s with my family and friends. I think part of this is jumping back into the work day after some time off, but part of it is probably due to the… Read more »


Responsive Design – The Future is Here

If you haven’t heard of Responsive Design yet, you will soon enough. Responsive Design is a new way of dealing with the multitude of devices people are using to view digital content. Responsive Design uses the functionality of CSS3, combined with Unobtrusive JavaScript, to provide an optimal viewing experience across multiple viewing platforms (desktop monitors,… Read more »


Building Community and Collaboration through Innovative Technology in Government

Community and collaboration tools like Facebook, Google Drive and Salesforce.com are quickly becoming the status quo in the private sector and consumers’ lives, and citizens and government employees are increasingly expecting the same from the public sector in the form of online tools, customized services, and cloud-based document and information sharing. But government agencies are… Read more »


Have you met the Digital Governance milestone?

Last week, FCW noted an important milestone for federal agencies: “On Nov. 23, every federal agency will be expected to meet an important deadline set six months ago by the White House: the establishment of a digital governance structure within their organizations.” The article, written by Ed Meehan, goes on to explain why digital governance… Read more »


How Government Can Be “Smarter”

By Jennifer Kaplan, Product Marketing Manager, GovDelivery If you work in government, you might agree that one of your main goals is to provide services to the public. Thom Rubel, Vice President of IDC Government Insights, recently spoke at the GovDelivery event in Washington, DC. He mentioned a quote from Dave Bargar at JetBlue, who… Read more »