Silos Don’t Work in Emergency Communications

As a government professional, chances are you know a thing or two about emergency notifications. It’s a critical tool that is an absolute necessity as a means to communicate effectively with the public in times of emergencies. However, what you may not realize is that using a single platform system to manage your emergency communications… Read more »


What Government Can Learn from Pharrell Williams About Collaboration

As we move through 2013, collaboration continues to be a trending topic in government and one I seem to keep running across, both in my personal and professional life. Having just returned from a study abroad program accompanied by 30 of my fellow classmates, I found myself a little burned-out in the collaboration department.  After… Read more »


Translation for Understanding

Guest post by Jim Garrow, Operations and Logistics Manager, Philadelphia Department of Public Health I work in public health which, as you’ve heard me complain, can be a bit dry. We talk about very complicated subjects and the people who do most of our talking have numerous advanced degrees and understand those subjects at a… Read more »


What have you done for me lately? Measuring the success of your communications

By Amy Larsen, Client Success Consultant at GovDelivery Today’s government communicators are tasked with staying on top of the latest communication trends to create and deliver messages or content that stakeholders want to receive.  And we all know the only way to determine success is if we measure it, which means government communicators end up… Read more »


How UK Government Organisations are Improving Citizen Engagement

By Kathy Kyle, Digital Communications Consultant at GovDelivery UK According to a Capgemini/ European Commission eGovernment Benchmark report, less than half of Europeans don’t use digital government services. Despite the increase in the uptake of digital services across virtually every sector, 80 per cent of those not using digital services for government business are simply… Read more »


Preventing Crime in 2013: How to Get More Tips With Email

By John Simpson, Engagement Consultant at GovDelivery Preventing crime is one of the number one goals for public safety organizations. In 2013, we are seeing a shift in public safety groups, many of whom are leveraging the power of local citizens and stakeholders to report criminal activity. This type of interaction helps identify trends and… Read more »


Hack for MN 2013

By Ben Ortega, Senior Software Engineer at GovDelivery On June 1st we celebrated the first annual National Day of Civic Hacking, a day dedicated to leveraging technology and open data to improve communities. Not satisfied with a typical single day event, our local civic-minded techies at Open Twin Cities organized Hack for MN, a weekend-long… Read more »


Upcoming Webinar: Improving Emergency Communications in Government

Unlike businesses in the private sector, government organizations have an additional challenge. In times of emergencies, such as a natural disaster or criminal threat to the community, getting that message successfully delivered to the right audience, and at the right time, can help save lives. A government agency’s ability to easily connect with community members… Read more »


Innovation & Government: Don’t Be Intimidated by the Big “I” Word (Edison Wasn’t)

As I thought about the subject of these two words thrown together, I thought about different analogies I could use in order to put a fun visual to the idea. One thought that came to mind was imagining that Innovation and Government were high school kids in the hierarchy of popularity. Government might very well… Read more »


What’s Next In Digital Communications- Upcoming Webinar

Among the vast majority of choices that are available to us on a recurring daily basis, the idea of choosing “correctly” can seem exhausting and never-ending.       “Sushi or that amazing taco salad at that one place around the corner?” “Should I send the kids to public or private school?” “When is the best time to… Read more »