GovDelivery Launches Enhancements to Interactive Text Messaging Solution to Improve the Citizen Experience

Originally posted by Michelle Lee on the Textizen blog here. For more information on GovDelivery’s acquisition of Textizen, read this post. GovDelivery’s Interactive Text Messaging solution from Textizen provides technology for all levels of government, and as the technology grows, we’re seeing firsthand the very personal relationships agencies using the solution have with the citizens… Read more »



4 Takeaways from the Louisville Summit on Government Performance & Innovation

The first-ever national Summit on Government Performance & Innovation in Louisville, KY brought together the best and brightest innovation teams and civic leaders from around the county to collaborate on the ways to drive continuous improvement and better serve customers throughout the public sector. Leaders from Oakland to Boston covered a range of topics from… Read more »


Our top 10 blog posts from 2014

7 + billion messages sent, 52 new customers, 15 domestic and international events, and a major redesign on our core platform all add up to a very busy 2014 at GovDelivery! We joined forces with many new clients across the U.S. and Europe to deliver better communications and improve citizen interactions, and we even acquired a… Read more »


Your Digital Journey Starts Here

Originally Posted on Comm2Point0. By Dave Worsell, Director of Government Solutions at GovDelivery Europe. Every journey starts somewhere.  The easier the first step the faster it becomes to reach the destination. Here at GovDelivery we know we aren’t the final destination and we definitely aren’t one of the many distractions along the way.  However, we are one… Read more »


Extending a Customer Service-Oriented Government

As consumers, we expect smooth and simple experiences from online retailers. In many cases, the same expectations occur in government. Federal and local governments have an opportunity to meet and exceed these expectations by using digital communications technology to its fullest potential. The Presidential memorandum, “Digital Government: Building a 21st Century Platform to Better Serve… Read more »



Meeting user needs with Gov.UK

In October of 2012 the UK government launched a new website, Gov.UK, which was designed to host all of the central government’s information in one spot. Neil Williams, Product Manager at Gov.UK, spoke about the strategy and process behind building the website in his presentation “Government Digital Service: Gov.UK” at this year’s UK digital communications… Read more »