New Research Shows Top 3 Ways for Improving Communications in U.K. Government Organisations

In 2014, around 100 U.K. government communication professionals were surveyed to determine the most important trends driving public sector communication with the public and stakeholders. GovDelivery published the results in an e-book, the UK Trends E-book. Here are some of the findings.  Naturally, there were varied responses to our survey; however, communicators tended to share… Read more »


2014 Trends Across Government: US Edition

What are the top priorities for government communications in 2014 at the federal and local levels? This is the question we posed to 350 government communicators. Take a look at what they said about focusing on results, implementing multichannel strategy, and increasing outreach in this infographic, or grab a copy of the federal government report… Read more »


By the Tweets: GovDelivery’s Digital Communications Tour

Our digital communications tour is in full swing! Over the last month we’ve visited Oakland, CA and Austin, TX, sparking conversations on the value of technology, outreach, and communications in government, as well as strategies to increase that value. We’ve hosted many innovative, successful speakers, from private sector thought leaders with successful social media start-ups… Read more »


Facebook is Changing Its Game – Will You Change Yours?

By Amy Larsen, Client Success Consultant As a government communicator, how can you be sure you’re connecting with your audience with the continuously changing landscape in social media? A channel that is nearly ubiquitous in the world of online communications is Facebook. Boasting more than 1 billion monthly active users, Facebook continues to dominate the social… Read more »


The Power of Partnerships

Partnership marketing has become a bit of a buzzword in government communications in recent years, and many organisations are seeing the benefits and getting on board. In his presentation, “Central Government Success Story: Health & Safety Executive (HSE),” at this year’s UK digital communications event, the E-Marketing and Online Evaluation Manager, Gavin Parkinson, shared how partnership… Read more »


Answering Your Questions on Citizen Engagement: Part 1

We had an incredible flood of questions during and following our Citizen Engagement webinar last month with insights from Ruthbea Clarke of IDC Government Insights and Mary Yang of GovDelivery. So, we decided to compile some of those questions and their responses (including the ones we weren’t able to address live during the webinar) into… Read more »


Local Government Shift: Smaller Budget, Big Opportunity

At November’s UK annual digital communications event in London, speaker Carl Haggerty offered his insights (and delightful illustrations) about the the state of local government communications.  Carl, a Digital Communications Manager for the Devon City Council, started off by noting that local governments have taken on massive amounts of debt and are being forced to… Read more »


What the Super Bowl Tells Us about Government Communications

I’m one of those people who watch the Super Bowl for the ads. And I’m not alone. In a survey released by USA Today, 78% of Americans look forward to the Super Bowl commercials more than the game. And who can blame us? Super Bowl ads over the years have been iconic. Contently wrote an… Read more »


Why Government Communicators Should Tell More Stories

Paul Smith, the author of the best-selling book, Lead with a Story: A Guide to Crafting Business Narratives That Captivate, Convince, and Inspire, presented to over 450 people tuning in via webcast and in person as our federal digital communications event keynote speaker. In his keynote, Paul explained just why government communicators should use stories… Read more »


Transitioning from Candidate or Nominee to Office Holder

In 2014, new office holders and their communications teams will find new opportunities and challenges when they leave the campaign trail or the nomination hearings and take office. As you begin your new positions, you can expect to be flooded with action items, but what about your communications? You’ve spent months reaching out and connecting… Read more »