Meet the Modern Citizen

We live in a self-service world. Citizens today expect information and services from government at a speed and efficiency that mirrors their experiences in the private sector. Couple that with the fact that the average attention span is only 8 seconds and there’s a real challenge for government to capture the attention of their audience,… Read more »




What’s next for transportation?

Transportation is evolving – and there was no better place to watch advancement in the industry take place than the Transportation Research Board (TRB) Annual Event in Washington D.C. This year, GovDelivery met with hundreds of public sector transportation professionals across all levels of government and received nearly 100 survey responses on technology trends to… Read more »


GovDelivery’s 8th Annual Federal Communications Summit

GovDelivery’s 8th Annual Federal Communications Summit is just around the corner.  On Oct. 14 at the Grand Hyatt Washington in Washington, D.C., hundreds of government communicators and technologists will gather to exchange ideas, network, and learn how Federal agency employees can leverage the power of data for positive, influential change for the communities they serve. And we couldn’t… Read more »


It’s Not Too Late to Submit an Award Nomination for Your Digital Comms!

Despite being responsible, hard-working adults, we all get hit by the procrastination bug every now and then—particularly when the weather is warm and we’d rather be eating barbecue in the backyard than sitting behind a computer. If you’ve been considering nominating your organization for our annual Outreach and Impact Awards but haven’t yet gotten around to… Read more »


Snapshot: How FDIC drives online engagement with its programs

At this year’s annual Digital Communications Tour stop in Washington DC, officials from three government agencies presented to hundreds of their peers on the latest innovations in digital communications in federal government. Below is a snapshot of part of the panel session with Alan Levy, Chief Web Officer at the Federal Deposit Insurance Corporation (FDIC)… Read more »


The City of Saint Paul and the Saint Paul Public Schools Launched a Summer Text Messaging Program to Keep Kids Active & Learning

We’ve highlighted many local government organizations using digital communications to increase the effectiveness of their programs on our blog. Some are capitalizing on the use of storytelling to connect their mission to their messages and better engage stakeholders. Others, like Prince George’s County Public School District are using new mobile technology such as SMS/text messaging… Read more »


Q&A from the Digital Communications Webinar with Nottinghamshire County Council (Part 1)

Recently we held a webinar with Martin Done, Service Director Communications and Marketing and Sarah Lay, Senior Digital Officer of Nottinghamshire County Council to discuss the Council’s new branding efforts and outreach to drive avoidable contact and channel shift initiatives. You can watch a replay of the webinar here.  Due to an overwhelming number of… Read more »