There is nothing more helpful to an organization’s citizen experience than having citizen-focused strategies. Find out how three organizations are using a citizen focus to shift the way they communicate.
Using new and old technologies to advance the way agencies communicate with citizens is great, but everyone must keep a bigger goal in mind: improving citizen lives. Scott Burns, GovDelivery’s CEO and Co-Founder reminded the audience of that goal at DCcomm16.
The USDA National Agricultural Library is on the cutting edge of open data, and the projects inspired by collaboration on its portal, Ag Data Commons, prove it. At the 9th Annual Digital Summit, Andrew Hoppin and Adam Kriesberg explained why open data is just an extension of NAL’s mission and how others can get involved with open data.
The average American’s attention span is getting shorter — according to some it’s only 8 seconds. Do you have the tools you need to reach your audience in the most impactful way possible?
Fred Larson said there are certain steps organizations can use across the board to improve the citizen experience at this year’s Annual Digital Communications Summit and the most important of them is communication. Find out what else your organization can to do build better relationships with your citizens in this post.