Using Social Media to Promote Economic Growth


In an increasingly connected world, the public’s demand for quick, concise updates on pressing topics grows every day. Just a decade ago, government agencies did not use social networks to engage with the public. Many platforms did not exist and those that did were used on for social interaction alone. But that has changed. Social… Read more »

The Most Important Acronym You’ve Never Heard

In the early 2000s, the social landscape looked vastly different. No Facebook. No Twitter. No Instagram. It would be quite a while until the first iPhone was introduced and acronyms like LOL, OMG and TTYL would enter the picture. But even back then, Granicus was starting to see our client list grow, and today millions… Read more »

The Secret to Communicating With Employees: Start a Dialogue

Think about the best conversations you’ve had in your life, whether with friends, loved ones or total strangers. I’d bet you felt like people were really listening to each other, actively paying attention and there was a real give and take. You weren’t being spoken to—you were a participant whose ideas were valued. Communicating with… Read more »

5 Reasons You Should Attend GovDelivery’s Annual Digital Communications Summit

“Citizen experience” has been a popular buzzword recently, spawning new challenges and questions for government agencies. So what exactly is the citizen experience, and why should public sector teams care about it? Read more to find out.

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