Public Safety All-Stars – Using Digital Channels To Keep Us Safe

By Jennifer Kaplan, Client Success Consultant, State & Local “Public Safety” is typically defined as the prevention of and protection from events that could endanger the safety of the general public from significant danger, injury/harm or damage.  Public safety as a whole is crucial to our well being, and we rely our on our Police… Read more »


Dealing with negative feedback in social media

By Lauren Modeen, Digital Strategist, GovDelivery Professional Services Regardless of whether you are representing yourself, an agency, a company, a non-profit, or a campaign online, you will most likely encounter negative digital feedback. While you cannot control what the world puts in front of you, you can control how you respond. In fact, how you… Read more »


Three ways cities and states can increase revenue

By Steve Ressler, Founder & President, GovLoop 2010 has been a tough year for state and local governments.  From furloughs to layoffs to cutting services, the budget situation is dire.   It's pretty simple when you have a budget shortfall. You have two options – cut costs, increase revenue. Most of the focus has been… Read more »


Communicate effectively or watch your program fail

By Scott Burns, CEO & co-Founder, GovDelivery In the private sector, we take for granted that effective communication is a mission critical function.  It’s a matter of survival.  If a company has a good product or service, but can’t explain it well, the company goes under.  It’s that simple.  In the public sector, the value… Read more »