The 5 Pillars of a Successful Cloud Project

Last week, leaders in the public and private sectors gathered in St. Paul to tackle some of Minnesota’s most pressing technology issues. It was a tall agenda, but the Minnesota Digital Government Summit was all about sharing best practices for enhancing digital services in government, as well as protecting data from cyber-threats. As government agencies of… Read more »







6 Ways to Improve Internal Communications

Most organizations understand the importance of communication with outside stakeholders. Whether communicating directly to citizens, the press, or other important areas, we spend time focusing on getting the right message to the right person at the right time.

But too often, we don’t spend even 5 percent of the same energy to focus on internal communications. We simply rehash the same strategy we’ve always done – an occasional email and perhaps a town hall.

So here are six ways to improve internal communication.

Read More


FSA: Managing Complex Communications

By Ryan Kopperud, Content Editor It’s no secret that government organizations are large, complex, and ever-changing institutions. But what can be a secret is how those huge organizations responsible for communicating with hundreds of thousands of people, do so in a unified and effective way. With a wide variety of information to communicate and needs… Read more »


Measuring email success with Engagement Rates

The days of getting gold stars and an extra juice box for our accomplishments might be over, but that doesn’t mean we care any less about knowing when we’ve done a good job. As a government agency, it can be difficult to figure out if you’re getting your message across. Many private sector companies rely… Read more »