No matter what level of government you work in, there are challenges related to communicating with the public. Driving engagement with limited resources can feel close to impossible. In order to learn actionable ways to overcome government comms challenges, we brought together Shelly Klein, Customer Service Technologies Administrator of Hurst, Texas; Lauren McCanse, Digital Director… Read more »
Last week, leaders in the public and private sectors gathered in St. Paul to tackle some of Minnesota’s most pressing technology issues. It was a tall agenda, but the Minnesota Digital Government Summit was all about sharing best practices for enhancing digital services in government, as well as protecting data from cyber-threats. As government agencies of… Read more »
At GovDelivery, we value your interaction with our products and want to make sure your experience with the Communications Cloud is as smooth and easy as possible. So we set out to improve the platform so you and your team can continue to reach out and change your citizens’ lives for the better. Every message… Read more »
Whether you’re trying to reach a large selection of people or specific groups, you become much more effective when working with intermediaries. These trusted voices can connect with your audience locally and help connect them to services you deliver.
There is nothing more helpful to an organization’s citizen experience than having citizen-focused strategies. Find out how three organizations are using a citizen focus to shift the way they communicate.
GovDelivery has answered the call of the Police Data Initiative with a commitment to create DKAN Public Safety Edition. To see just what this specialized DKAN platform contains, check out this blog post.
Our own COO, Bob Ainsbury, recently recorded two radio spots detailing an important shift in how government agencies measure success and how cyber security is increasingly important for those agencies.
Most organizations understand the importance of communication with outside stakeholders. Whether communicating directly to citizens, the press, or other important areas, we spend time focusing on getting the right message to the right person at the right time.
But too often, we don’t spend even 5 percent of the same energy to focus on internal communications. We simply rehash the same strategy we’ve always done – an occasional email and perhaps a town hall.
So here are six ways to improve internal communication.
By Ryan Kopperud, Content Editor It’s no secret that government organizations are large, complex, and ever-changing institutions. But what can be a secret is how those huge organizations responsible for communicating with hundreds of thousands of people, do so in a unified and effective way. With a wide variety of information to communicate and needs… Read more »
The days of getting gold stars and an extra juice box for our accomplishments might be over, but that doesn’t mean we care any less about knowing when we’ve done a good job. As a government agency, it can be difficult to figure out if you’re getting your message across. Many private sector companies rely… Read more »